TigerConnect
Santa Monica, CA

Lead / Sr. Recruiter, Technical & Programs at TigerConnect

| Santa Monica
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LOCATION:       Santa Monica, CA
TITLE:                Lead / Sr. Recruiter, Technical & Programs
REPORTS TO:   Director, Talent Acquisition

TigerConnect is currently seeking a talented and driven Lead Recruiter to join our People Operations team.  Working closely with Hiring Managers across all departments, this Recruiter will strategically source, screen, and close top talent.  The ideal candidate will have experience successfully recruiting candidates across a wide range of functions, impeccable sourcing chops, and a stellar reputation built from hard work and networking.  

The Lead Recruiter will leverage knowledge of our teams’ needs and unique search requirements to effectively identify and close A-Players in a hyper-competitive market.  The successful candidate will be a natural at building relationships, perform in a fast-paced environment, a “born closer”, and dedicated to providing an impeccable candidate experience. Additionally, this is a great growth opportunity for a Sr. Recruiter to expand their TA skill set by developing and working on various TA programs. The ideal individual will also be a natural leader and able to mentor and successfully partner with the existing recruiters on the team. 

The Lead Recruiter will also advise on best practices and process improvement opportunities in current TA processes. They will be naturally analytical and solution oriented. 

What You'll Own:

  • Full-Cycle Recruitment across all departments including Sales, Engineering, Marketing, Implementation, Finance, and Product, with a focus on highly technical positions. 
  • Ensure we uphold each stage of the TigerConnect Interview Process from role intake meeting to the early stages of onboarding.  Tasks include scheduling interviews, sending confirmations and scorecard reminders, facilitating seamless transitions during interviews, and providing feedback
  • Conduct thoughtful candidate interviews with a spirit of curiosity.  Using mostly open ended questions, uncover ability to perform in the targeted role, alignment with core competencies, true interest in the work that needs to be done, and attachment to our mission 
  • Communicate effectively with Hiring Managers and Interview Panel; Develop understanding of role requirements and ensure team is prepared and equipped to interview successfully 
  • Identify, Source, and Engage passive candidates that meet our often specific or niche requirements; In other words, hunt for purple squirrels who also embody our mission and values 
  • Negotiate complex offers and close candidates by leveraging previous experience competing for talent as well as strong listening skills 
  • Maintain Data Integrity by documenting every step and logging pertinent information 
  • Candidate Experience - Ensure that everyone who interacts with our team has a positive experience and gets an authentic feel for life and culture at TigerConnect 
  • Assist Director of Talent Acquisition with developing successful TA programs such as University Recruiting/Internships and Diversity & Inclusion 
  • Assist Director of Talent Acquisition with assessing current processes and advise on process improvement opportunities and best practices.

What You Bring to the Table:

  • BA/BS Degree in Business Administration or related field
  • Minimum 5 years experience with full-cycle recruitment (including Technical) in an Agency or In-House Environment
  • Experience with LinkedIn Recruiter and Greenhouse or similar ATS
  • Comfort with Ambiguity - Proactive and Assertive nature required
  • Dedication to upholding process with a Team Player attitude - scheduling and rescheduling are part of the job as well as ad hoc projects and initiatives
  • Knowledge and understanding of the SaaS industry and business model
  • Attentin to detail; you see what we did there and didn’t like it
  • Impeccable Follow Up and Follow Through - “no candidate left behind” 
  • Excellent verbal and written communication skills

Who We Are:

TigerConnect is healthcare’s most widely adopted communication platform – uniquely modernizing care collaboration among doctors, nurses, care teams, and patients. TigerConnect is the only solution that combines a consumer-like user experience for both clinical and patient communication with serious security, privacy, and clinical workflow requirements that today’s healthcare organizations demand. TigerConnect accelerates productivity, reduces costs, and improves patient outcomes.

Trusted by more than 6,000 healthcare organizations, TigerConnect maintains 99.99% verifiable uptime and processes more than 10 million messages each day. 

It is recognized as a top Cyber Security Company to Know, one of the 5 Sizzling Silicon Beach Startups to Watch by Entrepreneur, Best Tech Startups in Santa Monica (2019 & 2020) and a Best Places to Work in Healthcare 5 years in a row (2015, 2016, 2017, 2018, and 2019). TigerConnect currently has over 150 employees with offices in Santa Monica, San Jose, and Shanghai.

Why We’re Different:

  • Prime office space in the major tech ecosystems of California - Silicon Beach and Silicon Valley - each complete with a loaded fridge and tons of other perks (think rock climbing wall, food trucks, yoga, happy hours & more)
  • An opportunity to work closely with a proven executive team, board, and serial entrepreneurs (www.tigerconnect.com/about)
  • A fun environment that embraces a “work hard-play hard” culture
  • We have team members that love what they do and are willing to go the extra mile to help clients, support the company's rapid growth, and ultimately optimize healthcare workflows
  • This is a full time opportunity with a competitive salary, medical benefits, and 401K matching plan
     

TigerConnect is an Equal Opportunity Employer.

*Recruiting firms that submit resumes to TigerConnect without first entering into a written contract with TigerConnect will not be entitled to any compensation on candidates referred by that firm.

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Where we are

2110 Broadway, Santa Monica, CA 90404

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • ScalaLanguages
    • SwiftLanguages
    • ErlangLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • SparkFrameworks
    • CassandraDatabases
    • MongoDBDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • Aha!Management
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • SmartsheetManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • SendGridEmail
    • MarketoLead Gen
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What are TigerConnect Perks + Benefits

TigerConnect Benefits Overview

- Prime office space in the major tech ecosystems of California (Silicon Beach and Silicon Valley) each complete with a loaded kitchen and tons of other perks (rock climbing wall, food trucks, yoga, happy hours & more)
- An opportunity to work closely with a proven executive team, board, and serial entrepreneurs (www.tigerconnect.com/about)
- A fun environment that embraces a “work hard-play hard” culture
- Competitive salaries
- Medical, dental, and vision benefits
- 401K with matching plan
- Life Insurance coverage
- Group Long Term Disability
- FSA & Dependent Care
- Employee Assistance Programs (EAPs)
- Additional Voluntary Insurances (legal, pet and critical illness)
- Exclusive discounts for destination travel, restaurants, and much more

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
Acme Co.'s team fitness initiatives include In-office yoga.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to _12__ weeks of parental leave for the primary caretaker.
Flexible Work Schedule
Flexible start and end times.
Remote Work Program
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 6 weeks of family medical leave.
Company sponsored family events
TigerConnect sponsors family oriented events Quarterly.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Our employees receive 8 hours per year of paid volunteer time.
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
TigerConnect provides weekly Wednesday Food Trucks and a fully stocked kitchen with various snacks, breakfast and lunch foods.
Happy Hours
Parking
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
TigerConnect offers employees professional development opportunities like Onsite training courses and the ability to attend job related conferences and seminars.
Lunch and learns
TigerConnect hosts lunch and learn meetings once per quarter.
Cross functional training encouraged
Promote from within
Mentorship program
Our mentorship program includes : 1-to-1 programs, Cross-department programs, Leadership mentoring.
Online course subscriptions available
Customized development tracks
Paid industry certifications
We have paid industry certifications available.

Jobs at TigerConnect
7

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Sales
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Sr. Software Engineer, Backend

TigerConnect
Santa Monica
2 days ago
+48
As a Senior Software Engineer you’ll be responsible for leading the architecture and implementation of new features and capabilities for our highly-scalable, secure communication platform impacting the lives of doctors, nurses and patients. The successful candidate is an accomplished, hands-on platform engineer with multiple large-scale, distributed services under their belt and has a passion for solving challenging problems and building distributed, mission-critical systems.

Sr. Software Engineer

TigerConnect
Santa Monica
6 days ago
+48
As a Senior Software Engineer you’ll be responsible for leading the architecture and implementation of new features and capabilities for our highly-scalable, secure communication platform impacting the lives of doctors, nurses and patients. The successful candidate is an accomplished, hands-on platform engineer with multiple large-scale, distributed services under their belt and has a passion for solving challenging problems and building distributed, mission-critical systems.

Sr. iOS Software Engineer

TigerConnect
Santa Monica
1 week ago
+48
TigerConnect is seeking a talented Sr. iOS Engineer to help us build the next generation of secure messaging and workflow optimization tools using the latest iOS technologies. This is an exciting opportunity for developers who want their lines of code to have significant and measurable positive impact for users, the company’s bottom line, and the healthcare industry.  You’ll be working with world-class engineers to design & develop complex features for our sophisticated HIPAA compliant platform that makes physicians and nurses more efficient, and ultimately saves more lives. Join us in our shared mission to transform the healthcare industry by improving patient outcomes, emergency room wait times, and physician burnout rates in hospitals!

Sr. DevOps Engineer

TigerConnect
Santa Monica
1 week ago
+48
As an integral part of the operations team, the Sr. DevOps Engineer will be in charge of making sure the TigerConnect service stays an industry leader and has the top level of reliability in the industry. Join us and help manage the Amazon EC2 and additional cloud / hosted infrastructure. Responsibilities will include monitoring and tuning the performance of the infrastructure and identifying and correcting bottlenecks in the system while working with development teams on optimizations and best-practices.

Software Development Engineer in Test (SDET)

TigerConnect
Santa Monica
1 week ago
+48
Evaluating our currently existing automation framework and test scripts and driving any necessary changes. Defining, developing, maintaining, and executing the automation of test scripts utilizing a  variety of different functional frameworks to provide robust test coverage. Developing an easy to understand test coverage matrix and report on automation’s successes and failures. Building tools to help QA Engineers implement their own test scripts within the automation framework. Striving to ensure that User Stories and/or system requirements are satisfied for internal and external application users. Ensuring automation coverage and test execution is complete during each sprint and prior to release. Support our Platform QA Engineers in performing white-box testing when necessary. Involvement in new feature automation supporting the development team. Conducting feasibility studies on comprehensive test plans that drive the automation strategy. Conducting test-leveling exercises to determine the best test layer to secure code quality.

Solution Architect

TigerConnect
Remote
2 weeks ago
+48
TigerConnect is seeking an experienced sales engineering professional with strength in technical solution design to support sales with new and existing clients. This individual will manage all technical activities related to enterprise sales within the US South region. Primary responsibilities include identifying, scoping, documenting, and promoting technical integrations that support revenue growth initiatives and increase the clinical and operational value that TigerConnect provides to its customers. This individual will also develop relationships with key IT and clinical stakeholders, and partner with the sales and account management teams to drive revenue. This is an influential and strategic role with the opportunity to work closely with enterprise sales representatives, account managers, marketing, product, and the executive team. An ideal candidate will have extensive experience servicing US healthcare customers in a technical capacity, such as solution design, sales engineering, or positions related to technical project/product management, implementation, or support. 

DevOps Security Engineer

TigerConnect
Santa Monica
2 weeks ago
+48
As an integral part of the operations team, the DevOps Security Engineer is passionate about security and wants to have a meaningful impact within the Healthcare space.  This individual will be part of a team charged with making sure TigerConnect is secure and stays at the top level of security and reliability in the industry. Join us and help manage/secure our AWS hosted infrastructure. Responsibilities will include hands-on security management, monitoring, discovery, and remediation of all security related issues while working cross functionally with other departments on company-wide initiatives and compliance.