At Convoso, we’re constantly, vigilantly looking for ways to reshape the future of marketing automation. Our mission is to revolutionize the contact center services industry by empowering agents to convert leads faster. That’s where you come in. We’re seeking an HR/Payroll Coordinator to help us optimize our office, and work with our Head of Operations to improve performance in our day-to-day operations and coordinate the human resources and payroll functions for our company.

Who WE are:

Convoso is a provider of omnichannel contact center software which dramatically increases customers' contact and lead conversion rates. We back the power of our advanced dialer with the human touch of a dedicated product expert. This invaluable combination delivers higher conversions with less outreach.

Requirements:

• +3 years of experience
• The individual should have proficient knowledge with ADP timekeeping/payroll or comparable payroll software systems
• Benefits Administration
• Employee Relations
• New Hire Onboarding
• Quickbooks experience

What you will do:

• Responsible for ensuring Manila and Woodland Hills facility payroll is accurate and processed in a timely manner, meeting all established organizational deadlines
• Assists with creating offer and promotion letters, coordinate transfer process with internal transfers, and terminations
• Oversees adherence to EEOC and affirmative action programs and diversity goals set by the organization
• Promote our company culture through planned activities
• Oversees training and safety programs in the context of compliance with State and Federal regulations
• Reviews terminations and exercises care that reasons are well documented, not arbitrary or discriminatory, and submits to VP of Operations for approval prior to involuntary terminations
• Conduct exit interviews with all voluntary separations
• Work with the Head of Talent with onboarding and running needed reports
• Process manual entries, stop payments, refunds, and termination checks as needed
• Remit all garnishment notification to ADP for processing
• Work with the office administration staff to keep the kitchen and common areas in order
• Manages and organizes office operations and procedures including but not limited to bookkeeping, payroll, information management, filing systems, & supplies 
• Provides day-to-day guidance and oversight of subordinates; actively works to promote and recognize performance during our huddles
• Attention to detail is a must
• Performs other related duties as assigned by management 

Work perks worth the hype:

• Competitive compensation package 
• Medical, dental, and vision insurance 
• 401 (k) employer match program 
• Gym membership reimbursement 
• A team of highly experienced colleagues 
• Casual office environment
• Fully stocked kitchen (vegetarian-friendly) 
• Catered family lunches together (Every Friday)
• Your birthday off!