Hr/Payroll Coordinator

| Greater LA Area
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At Convoso, we’re constantly, vigilantly looking for ways to reshape the future of marketing automation. Our mission is to revolutionize the contact center services industry by empowering agents to convert leads faster. That’s where you come in. We’re seeking an HR/Payroll Coordinator to help us optimize our office, and work with our Head of Operations to improve performance in our day-to-day operations and coordinate the human resources and payroll functions for our company.

Who WE are:

Convoso is a provider of omnichannel contact center software which dramatically increases customers' contact and lead conversion rates. We back the power of our advanced dialer with the human touch of a dedicated product expert. This invaluable combination delivers higher conversions with less outreach.

Requirements:

  • +3 years of experience
  • The individual should have proficient knowledge with ADP timekeeping/payroll or comparable payroll software systems
  • Benefits Administration
  • Employee Relations
  • New Hire Onboarding
  • Quickbooks experience

What you will do:

  • Responsible for ensuring Manila and Woodland Hills facility payroll is accurate and processed in a timely manner, meeting all established organizational deadlines
  • Assists with creating offer and promotion letters, coordinate transfer process with internal transfers, and terminations
  • Oversees adherence to EEOC and affirmative action programs and diversity goals set by the organization
  • Promote our company culture through planned activities
  • Oversees training and safety programs in the context of compliance with State and Federal regulations
  • Reviews terminations and exercises care that reasons are well documented, not arbitrary or discriminatory, and submits to VP of Operations for approval prior to involuntary terminations
  • Conduct exit interviews with all voluntary separations
  • Work with the Head of Talent with onboarding and running needed reports
  • Process manual entries, stop payments, refunds, and termination checks as needed
  • Remit all garnishment notification to ADP for processing
  • Work with the office administration staff to keep the kitchen and common areas in order
  • Manages and organizes office operations and procedures including but not limited to bookkeeping, payroll, information management, filing systems, & supplies 
  • Provides day-to-day guidance and oversight of subordinates; actively works to promote and recognize performance during our huddles
  • Attention to detail is a must
  • Performs other related duties as assigned by management 

 

Work perks worth the hype:

  • Competitive compensation package 
  • Medical, dental, and vision insurance 
  • 401 (k) employer match program 
  • Gym membership reimbursement 
  • A team of highly experienced colleagues 
  • Casual office environment
  • Fully stocked kitchen (vegetarian-friendly) 
  • Catered family lunches together (Every Friday)
  • Your birthday off! 


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Technology we use

  • Engineering
    • C++Languages
    • JavaLanguages
    • PerlLanguages
    • PHPLanguages
    • PythonLanguages
    • SqlLanguages
    • lampLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • LaravelFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • SymfonyFrameworks
    • TensorFlowFrameworks
    • ZendFrameworks
    • MySQLDatabases

Location

5955 De Soto Ave Ste 210, Woodland Hills, CA 91367

An Insider's view of Convoso

What are some social events your company does?

We do lots of fun, on and offsite, team building events, have weekly catered family lunches, a stocked kitchen and happy hours ~ monthly massages, and your birthday off!

Jenn

Head of Talent

How do you collaborate with other teams in the company?

At Convoso, we like to promote collaboration amongst departments. It's always nice to see team-members work together to solve a problem!

Meg

Head of Operations

How has your career grown since starting at the company?

I started here on a 3 month contract to fill 5 roles and move on... I have now been here almost a year, have taken ownership of, and am building out the department. We are in the process of tripling the size of our company. Fun, busy, and exciting times at Convoso!

Jenn

Head of Talent

How do you make yourself accessible to the rest of the team?

My door is always open! If it's closed.. you can always message me. I am always ready to help and solve issues with the team.

Meg

Head of Operations

What are Convoso Perks + Benefits

Convoso Benefits Overview

Competitive compensation package
Medical, dental, and vision insurance
401 (k) employer match program
Gym membership reimbursement
Fully stocked kitchen (vegetarian friendly)
Monthly massages
Weekly catered family lunches together
Weekly happy hours
Your birthday off

Culture
Friends Outside of Work
Eat Lunch Together
Open Door Policy
Team-Owned Deliverables
Team-Based Strategic Planning
Group Brainstorming Sessions
Open Office Floor Plan
Diversity
Highly Diverse Management Team
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
On and offsite team building events.
Stocked Kitchen
Some Meals Provided
Happy Hours
Happy hours are hosted On occasion .
Parking
Fitness Subsidies
Monthly Gym Reimbursement
Professional Development Benefits
Cross-Functional Training Encouraged
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