Responsibilities:

• Act as a proactive systems expert, involved in implementations, technical SME for department, system-related projects, maintain all systems, staying up-to-date on system upgrades, new functionality.
• Responsible for reporting and analytics as defined by Director of HR.
• Ensures data integrity and compliance in all HR documents, systems, and tools including the HRIS and all shared drives.
• Proactive management of HRIS and department tools including ownership of all file data feeds for benefits carriers; responsible for the build and maintenance of connectors for cross-system functionality and single sign-on.
• Problem solve and troubleshoot, in a timely manner, all system issues for HR Team, department leadership, and individual employees while communicating frequently and involving all key stakeholders.
• Work with OD, HR, and Talent Acquisition to partner on full expression of department tools and systems as needed.
• Liaise and partner with IT and other departments to ensure data integrity; including troubleshooting any issues with file feeds, data imports, and other program interfaces.
• Frequently educate and train HR team on HR systems, tools based on release and upgrade cycles.
• Manages relationships with software and hardware vendors and ensures the development of proper training and documentation for system use and maintenance Cross-train other HR team members to allow for full coverage/load-balancing as needed.
• Administer and obtain management approval on contract renewals for all HR systems and tools; calendar yearly renewals, deadlines, and updates.
• HR System implementation execution; including platform design and build, testing, troubleshooting and training.
• Create and run reports and provide analytics from multiple systems.
• Functional understanding of data compliance for other countries CAN, EMEA, APAC, etc.
• Assist with tools RFP process.
• Must be able to demonstrate time management finesse while taking on projects simultaneously.
• Performs projects as assigned by Director of HR.

Qualifications:

• Ability to extract and combine data from multiple databases
• Ability to analyze data and detect meaningful trends and patterns
• Ability to use advanced-level tools in Microsoft Excel
• Ability to effectively communicate with employees at all levels of organization
• Ability to work independently and take full ownership of responsibilities and goal achievement
• Ability to understand how role fits within overall corporate strategy and to proactively recommend and/or implement appropriate changes
• Ability to see big picture while maintaining accuracy and attention to detail
• Excellent organizational skills with ability to work independently, multi-task, follow through, and meet deadlines within an entrepreneurial team and customer-focused work environment.
• Excellent verbal and written communication skills. Ability to effectively communicate technical information to end users with limited technical knowledge
• Excellent customer service skills (both internal and external).
• Strong presentation skills. Ability to build rapport and trust with all levels of the organization

Required:

• Exceptional technical skills
• Knowledge of SAP and SuccessFactors (SF) Employee Central (EC) and other SAP HRIS modules
• Knowledgeable of HR information systems and report writing tools
• 5 years of related experience with a Bachelor's degree or equivalent experience

Preferred:

• Degree in human resource management, computer information systems, or similar
• HR certification desirable (SPHR/PHR, SHRM-SCP/CP)