Group Sales Manager

Description

JOIN OUR TEAM

Join our team! Windsor Hospitality thrives in building hospitality careers. We want to design a path of professional growth and give you the keys to that success. We are recognized as a strong partner with warm-hearted hospitality staff nationwide. Windsor Hospitality is looking for their newest Group Sales Manager!

ABOUT THIS LOCATION

This position is located at the Embassy Suites in Arcadia, CA. A city nestled by the San Gabriel Mountains, known for it’s blend of suburban charm and natural beauty. Home to the renowned Los Angeles County Arboretum & Botanic Garden and the historic Santa Anita racetrack. Arcadia offers a unique blend of outdoor recreation and rich cultural heritage.

WHAT WE OFFER

Join a team that invests in you! We're proud to offer a comprehensive and competitive benefits package to support the well-being and growth of all our eligible employees:

• Medical, Dental, Vision, Life & Disability Insurance — Quality healthcare plans for eligible employees to stay healthy and protected.
• Flexible Spending Account (FSA) and Health Savings Account (HSA) — Pre-tax savings for healthcare and dependent care expenses.
• 401(k) & Roth 401(k) Plans — Plan for your future with employer-supported retirement options.
• Employee Assistance Program (EAP) — Confidential support services for personal and professional well-being.
• Career Growth Opportunities — We promote from within and invest in your long-term success.
• Paid Time Off (PTO) — Take the time to relax, recharge, and enjoy life outside of work.
• Paid Sick Leave — Supportive sick time policy so you can care for your health when you need it.
• Exclusive Employee Hotel Discounts — Special rates across our brand portfolio for you, your family, and friends.
• Recognition & Rewards Program — Associates are acknowledged through performance awards, milestone celebrations, and incentive programs.

WHY DO WE NEED YOU?

Hotel revenue lives or dies on relationships — and as our Group Sales Manager, you're the one building them. You'll own your assigned market segments, generate new leads through proactive prospecting, develop proposals that win business, and maintain the account relationships that keep clients coming back year after year. You'll work closely with the Director of Sales, participate in daily business reviews, attend trade shows, and stay sharp on the competitive landscape. If you're energized by building connections and converting them into booked business, this is where you belong.

WHAT YOU WILL DO

• Meet assigned sales, revenue, and solicitation call goals for your designated market segments.
• Develop and execute business plans; conduct proactive outreach via phone, email, site tours, and client visits.
• Build and maintain an active pipeline; document all client interactions in the sales management system.
• Prepare and present personalized, creative proposals; negotiate and execute contracts with DOS approval.
• Participate in Daily Business Review; adhere to rate guidelines.
• Develop relationships with CVB, National Sales Offices, Planners Associations, and Chamber of Commerce.
• Attend trade shows and market events locally and nationally; create pre- and post-trip reports.
• Travel locally for outside sales calls and competitive market review.

SKILLS & ABILITIES YOU BRING

• Bachelor’s degree, or an equivalent level of education and experience. 
• Results-oriented with a track record of meeting or exceeding sales and revenue targets.
• Skilled prospector and relationship builder across assigned market segments.
• Creative communicator — develops compelling proposals and presentations that capture client attention.
• Highly adaptable; manages prospecting, writing, client meetings, and trade show activity simultaneously.
• Warm, attentive, and service-oriented approach to all client and guest interactions.
• Proficiency in hotel sales management software and Microsoft Office.
• Flexibility to work weekends, holidays, and travel as needed.
• Valid Driver's License may be required.
• Bilingual English/Spanish a plus.

SCHEDULE & HOURS

This position is FULL TIME with schedules that may vary based on business need. Flexibility to work any day of the week, including weekends and holidays, may be required. Specific shift details will be discussed during the interview process.

Windsor Hospitality is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of disability, veteran status, or any other basis protected under federal, state, or local laws.