Senior Accounting Innovation Associate

| Greater LA Area

Responsibilities:

  • Support the Chief Strategy Officer and partner with internal departments to propose and implement solutions that result in business growth, optimized product use and market-leading customer loyalty and advocacy.
  • Promote and foster internal team alignment and high engagement from BlackLiners to improve communication and break down silos in order to improve the customer experience.
  • Perform needs analysis documentation for clients to thoroughly and accurately understand their challenges.
  • Keep current on new product functionality and its proper use.
  • Deliver relevant and pertinent demonstrations of all BlackLine modules based on customer needs.
  • Assist in the planning and administration of the Customer Advisory Board, Internal Accountants Advisory Board and other customer focus groups.
  • Provide and review BlackLine best practices, use case scenarios and prospective client stories both internally and externally (including community) to assist clients with the expanded use of application functionality
  • Educate clients through webinars, on-site training presentations, and trials.
  • Prepare and deliver effective custom demonstrations using customer data.
  • Other duties as assigned.

Qualifications:

  • 3-4 years' experience in a customer-facing role
  • 3-4 years' domain experience in accounting, consulting, auditing and/or finance
  • An intense customer focus and unwavering desire and ability to solve customer problems
  • Experience creating and delivering compelling presentations
  • Strong ability to demonstrate and persuade using influencing skills and relating to prospective customers in a consultative manner
  • Strong communication and teamwork skills
  • Demonstrated ability to build relationships and trust with clients
  • Proven ability to understand and address and overcome client objections
  • Strong ability to match product functionality to the client's business needs
  • Demonstrate integrity, trustworthiness and good judgment
  • Ability to travel up to 30%



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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases
    • BasecampManagement
    • ConfluenceManagement
    • JIRAManagement
    • SalesforceCRM
    • MarketoLead Gen

Location

BlackLine’s headquarters feature open work stations, informal lounge areas, a game room, a music room, quiet pods, training areas, and more.

What are BlackLine Perks + Benefits

BlackLine Benefits Overview

BlackLine believes in providing the best possible service to its clients, and that starts with offering amazing perks to its employees. These perks include 100% coverage for healthcare, vision, and dental, 401(k) matching, food, drinks, games, and so much more!

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
At BlackLine, we feel that paying 100% of our employees’ health benefits is 100% the right thing to do. Medical, dental, and vision are taken care of by the company.
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
BlackLine provides employees with a 401(k) matching plan.
Employee Stock Purchase Plan
BlackLine offers and Employee Stock Purchase Plan with the ability to buy stock at a discounted price.
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Company Outings
BlackLine hosts company outings several times per year.
Game Room
Our game room includes Ping Pong, Pool Table and Video Games.
Stocked Kitchen
Some Meals Provided
Parking
We offer employees free on-site garage parking.
Professional Development Benefits
Job Training & Conferences
Diversity Program
Promote from within
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

We’re better together and know that amazing individuals make amazing teams. We also know that we bond through socializing and shared experiences. That’s how teams gel and support each other.

So, we like to play games together: table tennis, poker, and video games. We encourage company sports leagues and fitness groups. We relax with happy hours and team get-togethers, and we never let a holiday season go by without a celebration.

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