Payroll Manager

| Hybrid
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At TigerConnect, we’re on a mission to transform and improve communication and workflow in hospitals and the healthcare industry overall. This is without a doubt a tall task, but one that we believe is possible with the right group of dedicated, thoughtful trailblazers. Today some of the largest organizations rely on TigerConnect to send millions of messages every day, and to sleep well at night knowing their messages are safe. We’re a fun, hungry, innovative group of people who are passionate about transforming the way individuals and organizations communicate.

Our Finance team is looking for a Payroll Manager to join them. The role will be remote while the office is closed due to COVID-19 and onsite in Santa Monica thereafter.

The Payroll Manager will be working on U.S. and International payrolls as a member of the Finance department. This individual must have great attention to detail, be highly self-motivated and be able to interact professionally with employees, managers and executives. The payroll specialist will be responsible for overseeing timecards, managing new hires and terminations, processing manual checks and adjustments, auditing payroll process in Namely for accuracy and performing special projects as requested. The successful candidate should possess strong communication skills, have a team-oriented personality, and is adaptable and comfortable working in a fast-paced environment.

What You'll Own:

  • Prepare, process and review semi-monthly payroll for 200+ employees which includes multi-state salaried, hourly and commissioned employees
  • Prepare all sales, business development and other departmental commissions and bonus calculations
  • Checks payroll figures for accuracy and ensures necessary reviews and approvals are done
  • Ensure all data is submitted to the payroll processing service by the submission deadline
  • Communicates with the People Team to ensure the integrity of the payroll data including data related to new hires, terminations, transfers and rate changes and makes updates as necessary
  • Researches and resolves questions from managers and employees regarded processed payroll information such as time off, banking, garnishments, employment verification, workers compensation, retroactive pay calculations, tax questions, 401k, reimbursed expenses done through payroll and other changes
  • Process special or off-cycle payrolls including special bonuses, year-end adjustments or leaves of absence
  • Processing of manual checks such as terminations and discrepancies in line with State requirements 
  • Manages the process for paying independent contractors such as 1099
  • Develops and maintains Standard Operating Procedure documents
  • Reconciles and prepares all W-2's and other year-end activities
  • Assist Accounting department with annual audit relating to payroll processes, reconciliations and sampling, as well as 401(k) audit and workers compensation audits when required 
  • Prepare and file quarterly/annual payroll tax forms (i.e., Form 941) 
  • Prepare payroll entries for posting to the general ledger and prepare payroll related account reconciliations

What You’ll Need:

  • 4-5+ or more years experience processing multi-state payroll
  • Proficiency in Paychex or Namely HRIS, Microsoft Office 365 and Google Suite
  • Knowledge of payroll related laws and tax regulations in various states across the U.S.
  • Excellent interpersonal (verbal and written) communication skills
  • Ability to work under pressure and meet deadlines
  • Strong work ethic and attention to detail, precision and accuracy focus
  • Strong organizational and record-keeping skills, and process oriented 
  • NetSuite or major mid-market ERP system preferred
  • Bachelor’s Degree, or Associate’s Degree at a minimum

What You Bring to the Table:

  • Strong-trouble-shooting and analytical skills
  • Ability to thrive in a fast paced and changing environment
  • International employee payroll experience
  • Positive attitude and high level of energy
  • High level of professionalism and technical skills
  • APA or other payroll certifications

Who We Are:

TigerConnect is healthcare’s most widely adopted communication platform – uniquely modernizing care collaboration among doctors, nurses, care teams, and patients. TigerConnect is the only solution that combines a consumer-like user experience for both clinical and patient communication with serious security, privacy, and clinical workflow requirements that today’s healthcare organizations demand. TigerConnect accelerates productivity, reduces costs, and improves patient outcomes. Trusted by more than 7,000 healthcare organizations, TigerConnect maintains 99.99% verifiable uptime and processes more than 10 million messages each day. We are recognized as a top Cyber Security Company to Know, one of the 5 Sizzling Silicon Beach Startups to Watch by Entrepreneur, Best Places to Work in Healthcare 5 years in a row (2015, 2016, 2017, 2018, and 2019) and Built In LA’s 2021 Best Places to Work, Best Midsize Companies to Work, Best Paying Companies and Best Perks & Benefits

Why We’re Different:

  • We are the largest provider of clinical communication and collaboration solutions in the U.S.
  • We're making much-needed, major changes in the healthcare industry - allowing nurses and doctors to treat more patients, more quickly
  • Prime office space in the major tech ecosystems of California - Silicon Beach and Silicon Valley - each complete with a loaded fridge and tons of other perks (think rock climbing wall, food trucks, yoga, happy hours & more)
  • An opportunity to work closely with a proven executive team, board, and serial entrepreneurs (www.tigerconnect.com/about)
  • A fun environment that embraces a “work hard-play hard” culture
  • We have team members that love what they do and are willing to go the extra mile to help clients, support the company's rapid growth, and ultimately optimize healthcare workflows
  • This is a full time opportunity with a competitive salary, medical benefits, and 401K matching plan
     

TigerConnect is an Equal Opportunity Employer.

*Recruiting firms that submit resumes to TigerConnect without first entering into a written contract with TigerConnect will not be entitled to any compensation on candidates referred by that firm.

TigerConnect Applicant and Employee Privacy Notice

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Technology we use

  • Engineering
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Location

2054 Broadway, Santa Monica, CA 90404

An Insider's view of TigerConnect

What does your typical day look like?

One of my favorite things about TigerConnect is the transparency and openness of the company. We kickoff each week with a company all-hands where the strategy and vision are discussed.

Everyday is different - while some companies are slowing down, TigerConnect is accelerating which means more projects and the ability to really make an impact.

Les

Sr. Web Developer

How has your career grown since starting at the company?

Leadership at TigerConnect always encourages me to expand and apply my knowledge into other areas. I applied myself to work on projects across all platforms with cross-functional teams. This helped me grow from QA Eng to Sr. QA Eng and then to the Mobile QA Manager. I've always liked to explore, learn and grow and TigerConnect allows me to do that.

Yelena

Mobile QA Manager

What kinds of technical challenges do you and your team face?

My team is responsible to provide product support for our customers. We have to be empathetic and understanding of their situations and able to provide in-depth knowledge of our products and their functionality. To accomplish this, we ensure training and documentation is current and have designated SMEs for the products and services we offer.

Jose

Sr. Director, Client Care

What are TigerConnect Perks + Benefits

TigerConnect Benefits Overview

- Remote-friendly with teams across the US and internationally, plus prime office space in one of the major tech ecosystems of California complete with a loaded fridge and tons of other perks
- Excellent Medical, Dental, and Vision insurance for you and your family plus a 401k match
- Focus on mental and physical wellness through annual programs including reimbursements, company-wide wellness days, and volunteer opportunities
- LinkedIn Learning License for you to continue self-paced learning
- Flexible time off policy for salaried employees with no limit on the number of days off
- Life Insurance coverage
- Additional Voluntary Insurances (legal, pet and critical illness)
- Exclusive discounts for destination travel, restaurants, and much more

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
In-person all-hands provided for local employees and zoom option is available to all other employees globally.
In-person revenue kickoff
Flexible work schedule
Flexible start and end times.
Remote work program
Diversity
Documented equal pay policy
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Wellness days
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Pay transparency
Child Care & Parental Leave
Generous parental leave
We provide up to _12__ weeks of parental leave for the primary caretaker.
Family medical leave
Company sponsored family events
TigerConnect sponsors family oriented events Quarterly.
Vacation + Time Off
Unlimited vacation policy
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
TigerConnect provides weekly Wednesday Food Trucks and a fully stocked kitchen with various snacks, breakfast and lunch foods.
Company-sponsored happy hours
Onsite office parking
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Meditation space
Mother's room
Professional Development
Job training & conferences
TigerConnect offers employees professional development opportunities like Onsite training courses and the ability to attend job related conferences and seminars.
Lunch and learns
TigerConnect hosts lunch and learn meetings once per quarter.
Promote from within
Mentorship program
Our mentorship program includes : 1-to-1 programs, Cross-department programs, Leadership mentoring.
Online course subscriptions available
Customized development tracks
Paid industry certifications
We have paid industry certifications available.

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