Billing Specialist

| Greater LA Area

The Billing Specialist is responsible for handling many day-to-day and month end tasks within the billing function; including invoice preparation, customer account onboarding and maintenance, resolving customer inquiries and disputes, processing of credit memos, and preparation of account reconciliations and journal entries for related accounts. This position also requires excellent organizational and analytical skills to allow for a high level of problem-solving capabilities. In addition, this position will work with other key personnel within the organization to assist in cross-functional billing projects, process improvement initiatives, and procedure documentation. The Billing Specialist is also responsible for preparing various accounting-related reports. The candidate will utilize system tools, including but not limited to SalesForce CPQ/Billing, NetSuite, and Financial Force. This position will take on assignments as designated by the Accounting Manager and be responsible for certain day to day tasks and month-end close responsibilities within the finance and accounting department.
Responsibilities:

  • Prepare and process invoices according to contractual terms.
  • Ongoing SAAS invoice preparation for subscription and usage-based services including portal additions and implementation services.
  • Ensure accurate and timely customer account onboarding and maintenance.
  • Process credit requests ensuring proper approval documentation in place.
  • Research and resolve client billing issues on a timely basis.
  • Liase with collections team to resolve invoicing matters including rebill and purchase order updates.
  • Collaborate with Sales, Product Management, and Renewal teams to resolve discrepancies.
  • Prepare accurate, timely journal entries in accordance with input from the accounting department.
  • Conduct monthly and quarterly account reconciliations to ensure accurate reporting and ledger maintenance.
  • Assist in the preparation of variance explanations as part of the monthly close process for assigned areas.
  • Assist in documentation of processes and procedures as needed.
  • Provide support for financial statement audit requests and SOX testing.
  • Provide assistance in ad-hoc / special projects as required.
  • Participate in on-going training and professional development.
Qualifications:
  • Associate or Bachelors degree in Accounting or Finance
  • SAAS/Software company experience highly preferred
  • 3-5 years minimum related experience
  • Ability to multitask, demonstrating excellent critical thinking skills, problem-solving skills, and a strong attention to detail
  • Excellent verbal and written communication skills, with the ability to interact at all levels of the organization
  • Someone with a proactive, self-directed approach and the ability to think creatively and learn quickly in a fast-paced environment
  • A strong work ethic and exceptional organizational skills
  • Ability to work under pressure in a deadline-driven, team-oriented environment
  • Strong knowledge of billing systems and customer relationship management software, preferably NetSuite and Salesforce
  • Strong Microsoft Excel skills (including pivot tables and v-lookups)
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
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    • AngularJSFrameworks
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    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases
    • BasecampManagement
    • ConfluenceManagement
    • JIRAManagement
    • SalesforceCRM
    • MarketoLead Gen

Location

BlackLine’s headquarters feature open work stations, informal lounge areas, a game room, a music room, quiet pods, training areas, and more.

What are BlackLine Perks + Benefits

BlackLine Benefits Overview

BlackLine believes in providing the best possible service to its clients, and that starts with offering amazing perks to its employees. These perks include 100% coverage for healthcare, vision, and dental, 401(k) matching, ESPP, food, drinks, games, and so much more!

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
At BlackLine, we feel that paying 100% of our employees’ health benefits is 100% the right thing to do. Medical, dental, and vision are taken care of by the company.
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
BlackLine provides employees with a 401(k) matching plan.
Employee Stock Purchase Plan
BlackLine offers and Employee Stock Purchase Plan with the ability to buy stock at a discounted price.
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Company Outings
BlackLine hosts company outings several times per year.
Game Room
Our game room includes Ping Pong, Pool Table and Video Games.
Stocked Kitchen
Some Meals Provided
Parking
We offer employees free on-site garage parking.
Professional Development Benefits
Job Training & Conferences
Diversity Program
Promote from within
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

We’re better together and know that amazing individuals make amazing teams. We also know that we bond through socializing and shared experiences. That’s how teams gel and support each other.

So, we like to play games together: table tennis, poker, and video games. We encourage company sports leagues and fitness groups. We relax with happy hours and team get-togethers, and we never let a holiday season go by without a celebration.

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