Escrow Officer Representative - Arcadia, CA

What you’ll do: 

You are the key to home ownership. As an escrow officer, you’re the human link between our process and people. You’re there at the beginning, reviewing contracts and following instructions. You’re there in the middle, ensuring that all the associated paperwork is completed efficiently and accurately. You’re working with agents and their clients to keep the process moving forward, verifying that titles are clean, taxes are paid, and loans are funded. Finally, you’re there at the end, to assure that no funds or property will change hands until all terms have been carried to completion.

Who you are: 

• Trusted consultant, maintaining a positive, can-do attitude that gives agents and homebuyers alike the confidence that their transaction is in reliable, good hands and will be completed on time.
• Problem solver, using your industry knowledge to identify potential issues; recognizing what’s wrong, knowing how to fix it, and avoiding unnecessary delays.
• Constant learner, staying on top of changing rules and regulations to avoid setbacks and enable transactions to close on time.
• People reader, recognizing and adapting to an agent’s or homebuyer’s personality and mood to make them feel comfortable, even when delivering bad news; showing empathy to ease their frustration and give them confidence that you’re in their corner.
• Multi-tasker, highly organized, being able to work a large number of contracts with numerous agents, buyers, and sellers simultaneously under deadline pressure.

Your responsibilities: 

• Jack – or Jill – of all trades: Knowing the intricacies of the contract from beginning to end, ensuring that it is closed in a timely, efficient, and error-free manner.
• Devoted to detail: Verifying all paperwork is complete so that escrow closes on time and correctly.
• Following the money: Working with lenders and underwriters to ensure that all the I’s are dotted and T’s are crossed to fund and complete transactions.
• Relationship building: Establishing and maintaining relationships with essential industry players – agents, attorneys, lenders, surveyors, and government agencies – that enable you to smoothly manage transactions.
• Business builder: Reaching out to new agents, earning their confidence and trust, and creating opportunities to market our business; retaining agents by providing them with white-glove service.
• Talent builder: Training escrow assistants to open opportunities for advancement; delegating, auditing work, answering questions, and giving direction.
• Sealing the deal: Being present at closing and making it a positive, memorable experience for agents and buyers.

Qualifications: 

What you must have:

• Education: High school diploma or equivalent; take continuing education courses as required.
• Experience: Two to three years of escrow experience, both front- and back-end experience.
• Certification: Notary public and escrow officer licenses.
• Industry awareness: Technical knowledge of closing process.
• Computer skills: Proficiency with Microsoft Office suite.
• Communications skills: Strong written and verbal skills to keep agents, buyers, sellers, and all other parties up to date with the process and work with them to resolve issues.

What we’d like you to have:

• One year of escrow closing experience.
• An existing client base that will follow them to our company.

West Coast Escrow is built on a tradition of excellence and guided by a spirit of integrity throughout all aspects of the closing process. As your title and closing provider, we want to assure satisfaction for everyone involved in the transaction, whether you are a buyer, seller, agent or lender. West Coast Escrow is a subsidiary of Anywhere Real Estate Inc.

Anywhere Real Estate Inc. (NYSE: HOUS) is moving real estate to what's next. Home to some of the most recognized brands in real estate Better Homes and Gardens® Real Estate, Century 21®, Coldwell Banker®, Coldwell Banker Commercial®, Corcoran®, ERA®, and Sotheby's International Realty® , we fulfill our purpose to empower everyone's next move through our leading integrated services, which include franchise, brokerage, relocation, and title and settlement businesses, as well as mortgage and title insurance underwriter minority owned joint ventures.  Anywhere supports nearly 1 million home sale transactions annually and our portfolio of industry-leading brands turns houses into homes in more than 118 countries and territories across the world.

At Anywhere, we are empowering everyone’s next move – your career included. What differentiates us is our scale, expertise, network, and unique business model that positions us as a trusted advisor throughout every stage of the real estate transaction. We pursue talent – strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. We value our people-first culture, which thrives on empowerment, innovation, and cross-company collaboration as we keep moving the world forward, together.  Read more about our company culture and values in our annual Impact Report.