Enterprise Systems Manager

We're building a new Enterprise Systems function within Business Technology, and we're looking for our inaugural team member to help shape it.

This is not an IT support role. We want an "internal consultant"—someone who acts as the strategic liaison between Finance, Accounting, Operations, and Engineering, ensuring our technical solutions run efficiently today and scale for tomorrow. You'll own everything from configuration and documentation to architecting automations and integrations that solve the business's hardest technical puzzles.

What You'll Do

• Be the Strategic Partner: Partner with Finance, Accounting, Operations, and Engineering to translate business needs into technical solutions—proactively, not reactively.
• Own the Systems Stack: Administer and configure core business systems (ERP, procurement, expense management), manage integrations between them, and troubleshoot issues end-to-end.
• Build & Automate: Design and build automations and integrations (API-based and scripted) that reduce manual work across order-to-cash, procure-to-pay, and record-to-report processes.
• Elevate Our Stakeholders: Own testing, validation, and QA so business stakeholders only need to validate outcomes (e.g., GL impact), not test workflows.
• Tackle Complex, High-Stakes Projects: Move beyond maintenance into architecting solutions that scale 10x—particularly around order management, inventory visibility, and multi-channel fulfillment integrations.
• Prioritize Ruthlessly: Evaluate opportunities by asking where the friction is, how malleable the system is, and what value a fix returns to the business.

Who You Are
We value intelligence and intrinsic motivation over pedigree. You're a problem solver, whether the puzzle is people, process, or technology.

• A self-starter who never stops asking "why," and who seeks out best practices rather than waiting to be told.
• Energized by complex, ambiguous problems rather than steady-state maintenance.
• A "bilingual thinker" who can operate fluently at both the business and technical level.
• Someone for whom the unglamorous work (QA, documentation) gets the same care as the technical heavy lifting.

Qualifications

• 5+ years bridging business operations (Finance/Accounting/Operations) and technology in a systems analyst, ERP admin, or business systems role.
• Hands-on experience configuring and administering ERP or adjacent business systems (e.g., NetSuite, Coupa, Concur, or similar).
• Experience building or managing system integrations (API-based, middleware, or custom scripting).
• Preferred: experience in eCommerce or an adjacent industry with multi-channel sales and distributed fulfillment - e.g., systems supporting inventory management, order routing, or fulfillment across multiple warehouses/3PLs and sales channels (DTC, wholesale, marketplace).
• Proven track record owning QA, validation, and documentation for technical projects, not just execution.

Bonus Points 

• NetSuite, Coupa, or Concur administration specifically
• SQL / database querying for reporting or troubleshooting
• Java or similar scripting/programming experience
• Experience with integration platforms or API architecture (e.g., Celigo, Boomi, MuleSoft, or custom REST/SOAP integrations)

FIGS Compensation and Benefits

Pay Range

• At FIGS, your base salary is one part of your total compensation package. This role's base salary range is between $130,000 and $150,000. Actual base salary is determined based on a number of factors, including but not limited to your relevant skills, qualifications, and years of experience. 

Additional Compensation and Benefits 

• This role is eligible to participate in FIGS' Annual Bonus Program
• Comprehensive benefits and perks package focused on your well-being, including premium medical, dental and vision coverage, and full access to wellness services through Breethe and Classpass. 100% FIGS-sponsored life insurance and disability insurance  
• Amazing 401(k) program, with a company match up to the first 6% of your contribution
• Generous paid time off - We have 12 company holidays. For salaried team members, we offer flexible vacation. For our hourly team members, we offer up to 3 weeks of accrued vacation
• Meaningful time away for baby bonding, including parental leave, new parent care meals, and a transition back to work for primary caregivers
• FIGS sponsored Uber Eats voucher for in-office weeks
• Personalized discount code for 50% off all FIGS products, along with a separate code to share with family and friends to enjoy a 25% discount site-wide
• Access to FIGS Vet, Discounted Pet Daycare, Discounted Pet Insurance, and so much more…

*Benefits eligibility is determined by hour requirements and length of service 

A little bit about us…

FIGS, Inc. is a founder-led, direct-to-consumer healthcare apparel and lifestyle brand that seeks to celebrate, empower and serve current and future generations of healthcare professionals. We redefine what scrubs are by creating technically advanced apparel and products that feature an unmatched combination of comfort, durability, function and style, all at an affordable price. With the largest DTC platform in healthcare apparel, we sell our products to a rapidly growing community of loyal customers. Through these customer relationships, FIGS has built a community and lifestyle around a profession, revolutionizing the large and fragmented healthcare apparel market and becoming the industry’s category-defining healthcare apparel and lifestyle brand.

Our Threads for Threads initiative is integral to our mission to improve the lives of healthcare professionals on a global scale. Founded alongside FIGS in 2013, Threads for Threads donates scrubs to healthcare professionals working in resource-poor countries around the world.