Engagement Manager

Accelerate your career. Join the organization that's driving the world's technology and shape the future. 

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

About the Role 

Lead the execution of Ingram Micro’s GTM engagement strategy across countries, managing vendor investment programs, partner engagement initiatives, and messaging consistency for Microsoft and Frontier services. 

Key Responsibilities 

• Translate global GTM strategy into actionable plans, milestones, and measurable outcomes across regions. 

• Own vendor investment programs from planning and negotiation through execution, claims, and reporting. 

• Drive partner acquisition and engagement strategies across countries and solution areas. 

• Develop and deliver enablement programs, messaging, talk tracks, and training for internal teams. 

• Partner with finance, operations, alliance, and country leaders to maximize ROI on vendor investments. 

• Work with platform teams to automate engagement and funding workflows within Xvantage. 

• Report portfolio performance and investment returns to executive leadership and vendor stakeholders. 

Requirements 

• 10+ years in software, cloud, or technology, including 5+ years in partner programs, channel management, strategy, planning, or program management roles. 
• Bachelor's degree or equivalent experience required. 

• Experience managing vendor-funded programs, incentives, investments, and claims processes. 

• Strong program management skills with the ability to drive execution across multiple teams and countries. 

• Experience negotiating funding and program terms with vendor partners. 

• Strong financial acumen, including ROI modeling, business cases, and investment planning. 

• Excellent communication, presentation, and stakeholder management skills. 

Preferred 

• Knowledge of Microsoft partner programs, incentives, and funding models. 

• Experience enabling global sales, marketing, alliance, or channel organizations. 

• Experience partnering with technology teams to automate business processes and reporting. 

AI Fluency

• Active user of AI tools for planning, reporting, analysis, and content creation.

• Microsoft AI-900 or AWS AI Practitioner certification expected within 90 days if not already held.

• Able to demonstrate measurable business impact from using AI in daily work.

#LI-SK1

The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.

At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

This is not a complete listing of the job duties.  It’s a representation of the things you will be doing, and you may not perform all these duties.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.