Director of Human Resources

We seek a Director of People Operations to provide superior services in the delivery of HR programs, processes and tools for Sensei, the choice for top-tier talent in both wellness experiences and technology. We seek a leader with deep understanding how HR functions can strategically contribute to the growth of our high-performance organization and drive value and meaning to our mission.   

The role is for a passionate expert who creates positive and engaging employee experiences, offering consistent HR guidance on people matters and ensures a pipeline of exceptional talent. Additionally, this person is experienced in recruitment systems, HRIS, Benefits, Compensation, training, and proficient knowledge of local, State and Federal laws.   

Responsibilities

• Manage all aspects of the employee lifecycle, including recruiting, talent management, coaching, development, and innovative communication methods resulting in positive engagement.  
• Be a champion and advocate of the Sensei mission, values, and culture by developing and implementing innovative ways to bring them to life and foster employee engagement that promotes career growth and personal wellness.  
• Identify and analyze data driven trends and emerging needs to address them with innovative people programs, systems, tools, and processes.  
• Manage and conduct our on-boarding program and be a critical part of the team assigned to ensure a great new hire experience  
• Become an expert on our HR processes and systems and maintain accurate data and document.  
• Leadership – Maintain a positive, upbeat role, promote and exemplify Company values and represents departmental objectives and interests to internal and external customers
• Customer Service – Follow up on complaints, questions, and concerns; respond to internal/external customer needs in a friendly, timely and efficient manner
• Teamwork - Develop and promote teamwork and cooperation among co-workers
• Safety – Comply with established safe work practices and attend to all safety-related training provided or made available by the Company
• Other duties as assigned

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 5+ years of experience in a leadership human resources position required  
• 5+ years Luxury Hospitality (Hotel/Resort) experience required
• Bachelor’s Degree in Human Resources, Business Administration or a related field 
• 5+ years of experience in human resources manager functions: employee relations, investigations and solutions, compliance, performance and talent management programs compensation, benefits, HR best practices regarding talent acquisition, development, and engagement 
• Strategic Systems Management: Lead the selection, implementation, and optimization of People Operations systems (e.g., Asana) to enhance efficiency, accountability, and cross-functional collaboration.
• Operational Excellence: Develop and oversee workflows within project management tools to drive strategic HR initiatives, ensuring alignment with organizational goals and scalability.
• Knowledge of HRIS, Talent Acquisition, project management systems: Paycom, Greenhouse, Asana

Required Technical / Other Skills and Abilities 

• Proven problem solver with excellent interpersonal skills and ability to partner with employees at all levels  
• Experience working in a startup environment with ongoing change and growth  
• Comfortable with public speaking and delivering training programs  
• Personal commitment to wellness and resonance with Sensei’s culture based on our mission and values  
• Exercises strong discretion in dealing with confidential issues  
• Must be proficient with Microsoft Apps and HR systems  
• Use metric reporting to make informed decisions  
• Work experience in the hospitality and high technology industry highly preferred  
• Direct people management experience preferred  
• Have experience working with diverse employment types, locations and a global workforce  
• Prior experience in startups is a plus  

Required Licenses/Certifications 

• Working knowledge of California employment law with SHRM or other HR certifications  

About Sensei

Founded by Dr. David Agus and Larry Ellison, our ecosystem of products and experiences is designed with one intention: to empower you to grow well and lead the world toward greater wellbeing.

Based on Dr. Agus’ philosophy, Sensei believes we can guide our guests to greater wellbeing by offering experiential movement, rest and nourishment classes and programs. The launch of the Retreats wellness brand took place on Lana’i, Hawaii in partnership with Four Season’s lodging and food offerings by Nobu.  In this location, Sensei Porcupine Creek, Sensei is operating the lodging operation, as well as world-class golf, tennis, spa, fitness, movement, nutrition, meditative, enrichment and body assessment facilities. In addition, Sensei will run the F&B operation, as part of a licensing agreement with Nobu. Sensei programs and continuing learning sessions are high-touch, evidence-led and supported by the latest technology.  You can read our story here.

Traits We Value 

• Loves a good challenge
• Resourceful and adaptable
• A strong sense of curiosity
• Embraces feedback and constantly seeks to improve
• Collaborative and knows how to get things done as part of a team

Compensation & Benefits  

• Competitive compensation and benefits package
• 401k and FSA plans
• Subsidized gym membership
• Wellness Benefit

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, sex (including gender identity or expression; pregnancy, childbirth, or related medical conditions), sexual orientation, age, religion, color, ancestry, disability (including association or relationship with an individual with a disability), marital status, National Guard obligation, genetic test results, arrest and court records, reproductive health decision, domestic or sexual violence victim status, breastfeeding requirements, assignment of income for child support obligations, or credit history or report.