Director - GIS

Lumos is looking for a full-time Director - GIS! If you have deep experience as a GIS leader in the Fiber Industry who’s excited for a fast-paced experience, ready to help us grow, and ready to recommend process changes that ensure we’re harnessing our technology to the best of our ability while broadening our ability to set up and maintain our service, we want to hear from you!

Lumos’s Director - GIS leads the team developing and maintaining the Company’s Geographic Information Systems (GIS) necessary to achieve robust multi-year FTTP growth plans. This role will lead a technical team responsible for mapping dashboards, production records, GIS documents, fiber records, and utilize ESRI ArcGIS records to document, design, and upgrade the Lumos Fiber network. The Director relies upon substantial knowledge of FTTP technologies, design, and must be able to understand scripting and coding to 3GIS/ArcGIS, Python, conversion of KML, CSV and shape-files.

The Director, GIS is highly visible within Lumos and outside of the Company, comfortable presenting proposed recommendations to senior leadership and the Board of Directors, ensuring disciplined follow through in documented dissemination/communications of plans for execution via systems platforms and emerging mapping tools. This position will play a critical role in closely partnering with our cross functional fiber expansion teams (consisting of Market/Business Development, Planning, Program Management, Sales, Product, and Finance) to develop, map, and align on prioritizing the company’s multi-year growth initiatives underway based on market demand opportunities for fiber deployment. 

Company Summary

Lumos is on a mission to deliver lightning-fast, 100% Fiber Optic internet to the communities that need it most. After the merger of Lumos Networks and North State in 2022, we quickly rose to become a leading fiber internet provider. And as of April 1, 2025, we’ve joined forces with T-Mobile to launch T-Fiber—a joint venture that blends Lumos’ infrastructure expertise with T-Mobile’s national reach to bring fiber to more homes than ever before.

We currently connect over 475,000 homes, businesses, and multi-family buildings across nine states in the East and Midwest. With major growth in markets like Ohio, Alabama, Florida, and Georgia—and a shared goal of reaching 12 to 15 million homes by 2030—Lumos is playing a vital role in closing the digital divide.

Our Mission and Values

At Lumos, we are driven by our commitment to a brighter tomorrow. We take pride in being the first to deliver 100% Fiber Optic Internet for families, small businesses, and communities. We know the possibilities of tomorrow can’t be built on the infrastructure of yesterday. And when we deliver uninterrupted Internet and limitless capacity, we create new opportunities for everyone.

We believe that the past is over, and the future is fast. That’s why we are who we are: the disruptors of the status quo. Guided by our purpose and startup mindset, we step up, move first, and adapt as we go. Here, there’s no hierarchy, only hustle.

We are all servant leaders, confident in our purpose and humble enough to pay close attention to the details. We all have the power to help solve problems and find solutions for our customers and teammates - and we do - by putting people first and doing whatever it takes to build loyalty with our customers and within our team.

We’re passionate about our customers’ experience. Their futures don’t stand still, and neither do ours. We’ll never stop reinventing ourselves to meet our customers’ evolving needs - because we know that our work, delivering 100% fiber optic internet, truly changes people’s lives.

Essential Functions

• Drives the execution of strategic projects by coordinating efforts across teams, ensuring alignment with organizational goals, budgets, and on-time delivery.
• Scales our growth capabilities through strengthening network vendor & deployment partnerships.
• Conducts research and development of new GIS related products & procedures.
• Directs day-to-day operational and technical guidance to staff, schedule tasks; monitors workflow to ensure team meets established deadlines.
• Develops, implements, and maintains company-wide and departmental ESRI GIS modeling geospatial mapping & spatial analytics technology.
• Implements, coordinates, and enforces standards & procedures for ESRI GIS database mapping, maintenance, and administration.
• Provides structured GIS training and technical assistance to staff and other departments.
• Collaborates with cross-functional leadership to identify and implement GIS solutions and develop technical documentation.
• Efficiently identifies and implements process improvements to streamline the overall FTTP delivery solutions.
• Acts as a primary POC and SME for internal and external stakeholders – fosters strong relationships and addresses needs.
• Performs other duties as assigned including departmental and cross-functional projects.

Knowledge, Skills, and Abilities Required                                                                                                           

• Proven experience and in-depth knowledge with FTTP industry best practices and standards with various GIS mapping formats.
• Possess in-depth successful ESRI GIS Industry deployment leadership experience in OSP, Engineering, Planning, and/or Construction disciplines related to GIS software, location intelligence, and mapping.
• Proven experience in SQL Server or Oracle database administration, spatial data analysis & reporting skills, documented programming skills in Python, Avenue, JAVA, Visual Basic, VB.Net and/or Geospatial databases.
• Extensive knowledge of the principles, methods, and techniques of map creation, land descriptions, parcel numbers, and related concepts.
• Extensive knowledge with ESRI GIS software related to ESRI’s geospatial mapping software and spatial analytics technology.
• People skills necessary to work, develop, and maintain effective and appropriate relationships with customers, coworkers, and external business partners.

Other Experience & Requirements

• 8+ years’ proven progressive leadership experience in the use of ArcGIS Desktop (ArcInfo, ArcEditor, ArcView, w/extensions) ArcIMS, ArcGIS Server, ArcSDE, legacy ArcView GIS 3.x and ArcInfo workstation.
• High school diploma or equivalent required; Bachelor’s degree preferred.
• Demonstrated experience mentoring and training employees with varying educational backgrounds and aptitudes.
• Skill in assigning, prioritizing, monitoring, and reviewing work assignments.
• Ability to facilitate and make presentations to groups.
• Ability to think analytically, detect errors, determine causes, and make corrections.
• Proactive, independent, and ability to take initiative to keep on-task and on-target.
• Fiber industry experience required.

Physical Requirements

• Constantly operates computer, keyboard, and related peripherals.
• Frequent sedentary periods using computer, keyboard, and other peripherals.
• Near-constant use of sight, speech, hearing, comprehension, and reasoning.