Digital Strategy Senior Associate

Job Description
Join our dynamic team to innovate and drive technology advancements, contributing to significant business growth and client success.
As a Digital Strategy Senior Associate within the internal strategy consulting group, you will work on a project basis addressing topics at the top of senior management agendas and at the forefront of the industry. You will have the opportunity to influence the agendas of senior management, develop expertise in a variety of functions and businesses, and be mentored by experienced managers. You will be responsible for developing strategies and insights, conducting analyses, and collaborating with team members across lines of business.
The group functions as an internal strategy consulting group and works on a project basis, addressing topics at the top of senior management agendas and at the forefront of the industry. Project types include Product Operating Model, Organizational Structure, Platform Thinking and Development Efficiency. Projects are typically team-based and include heavy interaction and collaboration with senior executives and cross-functional business partners. The lines of business & functional groups the team supports include Consumer & Business Banking, Credit Card, Connected Commerce, Home Lending, Auto, Wealth Management, and Digital.
Job responsibilities

• Work as part of small project teams in solving complex problems critical to the company. The position represents an excellent opportunity for candidates to be exposed to and influence the agendas of senior management
• Develop expertise in a variety of functions and businesses
• Mentored and coached by experienced and talented managers on problem solving, analytical, communications and leadership skills
• Gain exposure to other roles and lines of business in the company. Develop strategies and insights to address top opportunities for the business
• Structure and build quantitative and qualitative/conceptual analyses. Analyze operational and financial data
• Participate in and independently conduct internal and external interviews with stakeholders
• Perform competitor/industry research leveraging both public and non-public sources
• Identify implications of data and analysis within own project module and share with team
• Develop concise communications for senior management. Work collaboratively with team members across LOBs and staff areas

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a fast-paced environment. Strong experience in management consulting, corporate strategy, investment banking, private equity / venture capital, strategic finance, or similar roles, including experience coaching and mentoring junior staff.
• Proven ability to structure and scope complex problems and apply a range of analytical tools to develop solutions
• Strong interpersonal, presentation and influencing skills - ability to collaborate and build relationships with colleagues at all levels
• Strong track record demonstrating a high level of personal initiative, setting and achieving challenging goals, and demonstrating entrepreneurial leadership
• Intellectual curiosity and ability to quickly build subject matter expertise
• Advanced MS Excel and PowerPoint skills
• Openness to an environment of active developmental feedback from peers and manager

Preferred qualifications, capabilities, and skills

• Strong Communication skills: written, oral, presentations

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.