The Customer Planning Manager at Kraft Heinz will drive profitable growth through planning and forecasting, oversee trade efficiency, and collaborate across teams to meet objectives.
Job Description
Here at Kraft Heinz, our US Sales team aspires to be an Indispensable Partner with a Growth and Winning Mindset, acutely focused on Superior Execution every day. This is our guiding compass to grow something great and make life delicious!
This Customer Planning Manager (CPM) position perfectly embodies that ambition, as a vital member of the Customer teams for our Walmart business. The CPM is a key player to help drive profitable growth through improved planning, forecasting (within our Compass system & long-range), pricing accuracy, trade efficiency, item maintenance and SOP development & maintenance delivery across our national footprint. The CPM will also develop business strategies to drive growth while ensuring coordinated cross-functional value is delivered internally & externally with our customer. The CPM will lead implementation of new and existing Sales team routines. Additionally, this role supports Perfect Store Execution, Annual Business Planning Processes, and Quarterly Customer meetings.
Essential Functions & Responsibilities
• Effectively partner with the Field sales, Finance, and RMX to measurably improve our planning and forecasting performance.
• Lead monthly & long-term forecasting routine to delivery consistent results (Internal/External)
• Lead implementation of forecast bias routine with monthly share outs with Customer leadership teams
• Create & own Standard Operating Procedures, AOP Management, & Perfect Path to Purchase initiatives across respective team
• Partner closely with Customer Excellence & Supply Chain team for tool implementation
• Achieve trade plan objectives on both working and non-working trade spends to maximize ROI
• Manage customer joint business plan liability with reconciliation to support attainment
• Create & manage key team presentations across Quarterly customer meetings, internal business reviews, and any other content creation needs
• Own item maintenance and deductions management within Walmart systems
Expected Experience & Required Skills
• Strong financial acumen, intellectual curiosity, and clear examples of advanced analytical skills
• Has ability & tested experience within CPG, and ideally Walmart team
• Tested & proven experience using syndicated and other data to build data insights, recommendations and business plans to influence customer decisions to achieve team objectives
• Strong attention to detail, proven ability to operate under tight deadlines & own delivery autonomously
• Ability to work autonomously within a Sales team framework to plan, organize, and achieve priorities
• Exhibits polished interpersonal skills (written, verbal, and presentation) with potential to negotiate and influence effectively
• Proficiency in Microsoft Office, advanced Excel skills, knowledge of and ability to learn new systems such as IRI and Spark
Work Environment & Schedule
This position is considered a Normal office environment with limited travel or visits to external locations; offices are open workspaces Additionally, this role requires working a salaried, exempt schedule to best execute against customer and internal expectations
Physical Requirements
Physical demands include but not limited to
• Willingness to drive and/or travel as needed
• Operate a computer and view screens for ~100% of work schedule
This job description is not designed to cover or contain all duties or responsibilities that are required of the role. Duties or responsibilities may change or be added with or without notice.
Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz' strategy and values.
New Hire Base Salary Range:
$102,100.00 - $127,600.00
Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.
The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors
Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family's needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.
You'll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:
Location(s)
Rogers Sales
Kraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact NAZTAOps@kraftheinz.com for assistance.
Here at Kraft Heinz, our US Sales team aspires to be an Indispensable Partner with a Growth and Winning Mindset, acutely focused on Superior Execution every day. This is our guiding compass to grow something great and make life delicious!
This Customer Planning Manager (CPM) position perfectly embodies that ambition, as a vital member of the Customer teams for our Walmart business. The CPM is a key player to help drive profitable growth through improved planning, forecasting (within our Compass system & long-range), pricing accuracy, trade efficiency, item maintenance and SOP development & maintenance delivery across our national footprint. The CPM will also develop business strategies to drive growth while ensuring coordinated cross-functional value is delivered internally & externally with our customer. The CPM will lead implementation of new and existing Sales team routines. Additionally, this role supports Perfect Store Execution, Annual Business Planning Processes, and Quarterly Customer meetings.
Essential Functions & Responsibilities
• Effectively partner with the Field sales, Finance, and RMX to measurably improve our planning and forecasting performance.
• Lead monthly & long-term forecasting routine to delivery consistent results (Internal/External)
• Lead implementation of forecast bias routine with monthly share outs with Customer leadership teams
• Create & own Standard Operating Procedures, AOP Management, & Perfect Path to Purchase initiatives across respective team
• Partner closely with Customer Excellence & Supply Chain team for tool implementation
• Achieve trade plan objectives on both working and non-working trade spends to maximize ROI
• Manage customer joint business plan liability with reconciliation to support attainment
• Create & manage key team presentations across Quarterly customer meetings, internal business reviews, and any other content creation needs
• Own item maintenance and deductions management within Walmart systems
Expected Experience & Required Skills
• Strong financial acumen, intellectual curiosity, and clear examples of advanced analytical skills
• Has ability & tested experience within CPG, and ideally Walmart team
• Tested & proven experience using syndicated and other data to build data insights, recommendations and business plans to influence customer decisions to achieve team objectives
• Strong attention to detail, proven ability to operate under tight deadlines & own delivery autonomously
• Ability to work autonomously within a Sales team framework to plan, organize, and achieve priorities
• Exhibits polished interpersonal skills (written, verbal, and presentation) with potential to negotiate and influence effectively
• Proficiency in Microsoft Office, advanced Excel skills, knowledge of and ability to learn new systems such as IRI and Spark
Work Environment & Schedule
This position is considered a Normal office environment with limited travel or visits to external locations; offices are open workspaces Additionally, this role requires working a salaried, exempt schedule to best execute against customer and internal expectations
Physical Requirements
Physical demands include but not limited to
• Willingness to drive and/or travel as needed
• Operate a computer and view screens for ~100% of work schedule
This job description is not designed to cover or contain all duties or responsibilities that are required of the role. Duties or responsibilities may change or be added with or without notice.
Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz' strategy and values.
New Hire Base Salary Range:
$102,100.00 - $127,600.00
Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.
The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors
Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family's needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.
You'll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:
- Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
- Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training
- Emotional - Employee Assistance Program , Wellbeing Programs, Family Support Programs
- Financial - 401k, Life, Accidental Death & Dismemberment, Disability
Location(s)
Rogers Sales
Kraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact NAZTAOps@kraftheinz.com for assistance.
Top Skills
Excel
Iri
MS Office
Spark
Similar Jobs at Kraft Heinz
Big Data • Cloud • Food • Machine Learning • Software • Database • Analytics
The Manager of eCom will strategize and optimize the Walmart business performance in eCommerce, build relationships, manage projects, and analyze data reports for growth and profitability.
Top Skills:
Data AnalyticsEcommerceMerchandising
Big Data • Cloud • Food • Machine Learning • Software • Database • Analytics
The Category Leadership Advisor drives category growth by analyzing data, developing business plans, and optimizing assortment for Walmart. This role involves collaboration, insight generation, and strategic recommendations to improve retail performance.
Top Skills:
AccessExcelPowerPoint
Big Data • Cloud • Food • Machine Learning • Software • Database • Analytics
Responsible for managing the Walmart eCommerce marketing budget, ensuring timely payments, and coordinating with internal and external teams on budget processes and improvements.
Top Skills:
Data AnalysisExcel
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering