Associate, Content at FIGS

| Santa Monica
Sorry, this job was removed at 4:00 a.m. (PST) on Wednesday, October 27, 2021
Find out who's hiring in Los Angeles.
See all Content jobs in Los Angeles
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

FIGS is looking for an Associate, Content to join our ever-growing Social & Editorial team. This individual will assist with direct messaging, comments, outward engagement and communication on all of our social platforms. 

 

What you’ll do:

  • Daily management of Instagram and Twitter DMs - responses in less than 24 hours on weekdays. 
  • Liaise with store and customer service team to manage customer queries
  • Community management — commenting, liking and interacting with customers (outside of Direct Messaging) 
  • Management of UGC and FIGS’ tagged photos 
  • Collecting, organizing and labeling UGC photos from social media 
  • Keeping track of trends in what our customers are talking about 
  • Monthly updating of our Instagram response templates  
  • Some weekend work may be required

 

Requirements: 

  • BA / BS in Marketing, Communications, English or related fields 
  • 1-2 years’ experience in social media or marketing
  • Familiar with social media trends, language and can pick up brand voice easily

 

Other must haves: 

  • Someone who is familiar with social media and can stay on top of social media trends and the marketing industry and want to innovate within it.
  • Someone who understands the need to make a really good impression on the people they work with.
  • A self-starter. They’re self-motivated, highly proactive and demonstrate and ability to work autonomously, anticipating the needs of the team. 
  • A problem solver. They’re adept at creative problem solving, are extremely resourceful and organized.
  • Someone who can work on multiple projects at once and be flexible when timelines and priorities shift.
  • A team player. Someone who has a positive attitude, excellent work ethic and strong interpersonal skills. Someone who is not afraid to get gritty, roll up his / her sleeves, and do what needs to be done. Someone who recognizes that we’re all a team with a common goal to make our company as successful as it can be.

A little bit about us…

The medical apparel industry is antiquated, highly fragmented and, until FIGS, was driven solely by low-cost providers offering a limited selection of poor quality products sold through third party distributors. FIGS is revolutionizing the medical apparel industry by creating the highest quality medical apparel in the world and by selling directly to medical professionals through our branded ecommerce site.

FIGS’ foundation is built on product quality, and we have a relentless focus on three key areas: fabric, fit and function. We developed our proprietary, performance-oriented fabric technology to meet the demands of the medical profession. FIGS’ Technical Collection fabric is wrinkle resistant, moisture-wicking, lightweight, breathable and offers four-way stretch. Our designs are tailored, sophisticated and innovative, incorporating features such as yoga waistbands, smart storage (pockets, zippers, hidden pockets) and inspirational sayings inside each garment that appeal to modern healthcare professionals.

By offering a branded and customer-centric online shopping experience, we are changing how medical professionals buy their workwear. Through our website, social media, and participation in medical conferences and events, we have built a strong following within the medical community and a meaningful connection with our customers, which allows us to understand their needs and to ensure that FIGS is continuously improving and innovating.

FIGS’ Threads for Threads initiative is central to our mission. FIGS has donated hundreds of thousands of scrubs to healthcare providers in need around the world.

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • AWS (Amazon Web Services)Languages
    • JavascriptLanguages
    • RubyLanguages
    • TypeScriptLanguages
    • ReactLibraries
    • CircleCIFrameworks
    • JestFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • LookerAnalytics
    • RockerboxAnalytics
    • HeapAnalytics
    • CanvaDesign
    • FigmaDesign
    • PhotoshopDesign
    • AsanaManagement
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • DropboxManagement
    • BynderManagement
    • ContentfulCMS
    • HubSpotCRM
    • Retention ScienceEmail

Location

FIGS is conveniently located in Santa Monica a short walk from the Bergamont train station, food trucks, and restaurants.

An Insider's view of FIGS

What are some social events your company does?

We tie our events & initiatives into areas that align with our holistic vision of wellness, ensuring the team has opportunities to have fun & celebrate themselves & each other along the way! This year we've partnered with Heal the Bay, Good Shepherd Center, the Boys & Girls Club, the Asian Mental Health Collective, Inner-City Arts and more!

Jordan

Employee Engagement & Culture Coordinator

How do you collaborate with other teams in the company?

At FIGS, we are always looking for ways to provide our customers with the best experience and empower our teams. I often meet with different departments such as marketing, social, and product teams to find solutions to new challenges, answer frequently asked questions, and collaborate on ways to provide the best experience to our community.

Reyna

Manager, Customer Experience

How does the company support your career growth?

At FIGS everyone is treated like an owner and empowered to take on more responsibility. You don't hear the word "no" often and hard work is always recognized. I started as a social media manager here at FIGS and am now the Chief Brand Officer. It's been the most challenging and rewarding experience of my life.

Jenny

Chief Brand Officer

What is your vision for the company?

FIGS is transforming the healthcare experience through design, community and innovative technology. We have revolutionized the medical apparel industry and are working to establish FIGS as one of the most iconic, formidable brands in the world.

Heather and Trina

Co-CEO's

How do you empower your team to be more creative?

We believe that you create the world you want to live in and that ethos is shared by everyone who works at FIGS. We are a team of doers, think outside of the box-ers and innovators. We encourage our team to think like owners, to contribute ideas fearlessly and to always ask, "What's next?"

Heather and Trina

Co-CEO's

What are FIGS Perks + Benefits

FIGS Benefits Overview

At FIGS, we understand our team members are humans (awesome ones) and we support them wholly - contributing to the growth and development of healthy and engaged team members.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
FIGS has a D&I and Culture committee to organize events for Team FIGS!
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Diversity manifesto
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
ClassPass subsidy
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
FIGS provides employees with a 401(k) matching plan managed by Guideline. We match 100% of contributions up to 6% of an employee's annual gross pay.
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
FIGS hourly employees accrue up to 120 hours of PTO, based on hours worked.
Paid Holidays
Paid Sick Days
Employees accrue up to 72 hours of sick leave and accrual begins on date of hire.
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Happy hours are hosted once per month and other celebrations.
Parking
Recreational Clubs
Fitness Subsidies
ClassPass
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within

Additional Perks + Benefits

We offer a comprehensive benefits and perks package focused on your well-being. Enjoy a FIGS-sponsored weekly remote meal program with UberEats, a digital fitness stipend with ClassPass, and a free Peloton room on-site. We hold weekly company-wide meetings, exclusive Coffee Connection meetings with the FIGS Co-CEOs, and monthly Fruitful Talks with thought-leaders and industry experts. We care for our extended FIGS family by offering generous parental leave, new-parent care meals, and a transition back to work program following leave. Additionally, we support our team members through affinity groups and a thoughtfully designed Buddy Program, fostering friendship and belonging.

More Jobs at FIGS22 open jobs
All Jobs
Data + Analytics
Design + UX
Dev + Engineer
HR + Recruiting
Internships
Operations
Product
Content
Developer
new
Santa Monica
Content
new
Santa Monica
HR + Recruiting
new
Santa Monica
Product
new
Santa Monica
Developer
new
Santa Monica
Operations
new
Santa Monica
Operations
new
Santa Monica
Operations
new
Santa Monica
Content
new
Santa Monica
Content
new
Santa Monica
Design + UX
new
Santa Monica
Data + Analytics
new
Santa Monica
Data + Analytics
new
Santa Monica
Content
new
Santa Monica
Operations
new
Santa Monica
Developer
new
Santa Monica
Developer
new
Santa Monica
Design + UX
new
Santa Monica
Design + UX
new
Santa Monica
Internships
new
Santa Monica
Content
new
Santa Monica
Operations
new
Santa Monica
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView FIGS's full profileSee more FIGS jobs