Client Services Coordinator

Marching Penguin, Digital Production Studio is a production company of the future. We’re changing how clients create video for the digital age.

We conceptualize entire video campaigns that are heavy on creative and light on budget. We also help clients with in-house production to strengthen their talent benches with a la carte support. 

Ultimately, story is our North Star. Why the focus on story? Because it’s easy to get caught up with the look and the feel of a video, while losing sight of the story. So, while we shoot on world-class cameras, work with award-winning designers, and hire talented cast & crew, we always count on story to bind these elements together and guide us in the right direction.

The Client Services Coordinator will be a critical position for the company as it enters its 4th year in business. This individual will support the client services, business development, and project management functions.

The Coordinator will also work closely with the CEO.

· Maintaining accurate entries in our CRM and pulling reports for activity and revenue forecasts.

· Serving as a key contact for clients. Scheduling meetings. Obtaining digital assets. Following up on feedback related to deliverables.

· Creating and distributing prospect lists to the business development team.

· Actively maintaining tasks and timelines in our project management system.

· Adding to and maintaining our national database of talented contractors and crew by fostering new relationships.

· Being an advocate of Penguins.

· Bachelors degree

· Willingness and ability to work with limited direction and towards big goals.

· 1-2 years of direct account management, project management and/or business development experience.

· Detail oriented and curious to the max.

· Strong time management skills

· A general desire to correct imperfections like grammatical errors (e.g. Using the word “there” instead of “their”)

All your information will be kept confidential according to EEO guidelines.