Case Manager I II

Statement of Purpose

Initiate, complete and follow up on the admissions, assessment, and referral process. Communicate in a professional manner, obtain accurate information, and make appropriate placements in BHS facilities and appropriate referrals into other treatment programs. May be assigned to special projects.

Major Tasks, Duties and Responsibilities

Following is a general listing of the job duties inherent in this position.  The employee will also perform other tasks and special projects as assigned or required.

• Displays advanced knowledge of: drug and alcohol dependency, mental health, and family systems; referrals, both inside and outside of the BHS treatment system; housing and other resources in the community; and, the philosophy and approach of the 12-Step model of recovery (e.g., AA, CA, NA, Alanon).
• Provides comprehensive reports for assignments and specific projects.
• Completes outcome evaluations as required.
• Maintains accurate records and files.
• Writes clear statements, summarizing client’s feelings, expressions, resistance and response to their assessment recommendations.  Includes letters to referral agencies, courts/probation.
• Maintains and updates current waiting lists for all modalities for BHS and/or outside treatment referrals.
• Confronts behavioral changes, identify a crisis, and recognizes when additional assistance is necessary.
• Interprets and summarizes information gathered during an assessment; provides appropriate referrals and treatment recommendations.
• Screens for and identifies co-occurring disorders and provides appropriate referrals, including medical, mental health, and HIV/AIDS.
• Conducts personal clothing and property searches as required.
• Conducts urinalysis drug testing and/or pregnancy screening as required.
• Insures that all consent forms are accurately completed and signed.  Completes other client registration forms as necessary.
• Determines client’s fiscal status (including third party payer information and verification) and determines fees, if applicable for programs.
• Demonstrates ethical and professional behavior.
• Conveys respect for cultural and lifestyle diversities of clients and staff. Maintains cultural sensitivity at all times.
• Represents BHS well in all contacts.

• Maintains familiarity with BHS policies and procedures and other applicable regulations.  Performs job duties accordingly.
• Attends staff meetings and in-service trainings as assigned.
• Complies with BHS health and safety policies.
• Maintains familiarity with BHS policies and procedures and other applicable regulations.  Performs job duties accordingly.

Case Manager II Competencies and Performance Expectations

All Case Manager II’s are expected to:

• Communicate clearly with clients, staff, peers, supervisors, and non-BHS staff.
• Identify personal boundaries, strengths and limitations.
• Adhere to professional boundaries.

• Complete all documentation thoroughly and in a timely manner.
• Communicate clearly with clients, staff, peers, supervisors, and community contacts.

• Identify personal boundaries, strengths and limitations.
• Adhere to professional boundaries.
• Display intermediate understanding of computer operations; Windows and word processing.  Ability to readily adapt to the data and other software programs.

Prerequisite Qualifications

Following are the qualifications required to perform the essential functions of this position.  Qualifications may be subject to modification based on the Americans with Disabilities Act.

Bilingual abilities may be required within certain BHS programs.

High school diploma or equivalency. Required current certification number issued from a statewide or nationwide credentialing body (i.e. CCAPP, CAADE) received upon completion of passing the California Certification exam. Two years supervised experience working in substance abuse and/or a related field.  Failure to maintain certification will result in result in loss of employment.

Must have valid California driver’s license and liability insurance if driving personal vehicle on BHS business.

Vision, hearing, verbal communication skills, manual dexterity and eye-hand coordination must be adequate for performance of job duties. Able to sit at desk, use keyboard, mouse & touchpad, write, and physically perform other job duties. Able to move about the facility to perform job duties, including observation of clients.

Routinely lift and move items weighing up to ten pounds and occasionally up to twenty-five pounds; is expected to ask for assistance and use a dolly or cart for any heavy items.

Specific qualifications may vary based on assignment. The supervisor will initial those items on the following list, which apply and write N/A to indicate those qualifications, which are not applicable:

_____  Class “C” California Driver’s License.

_____  Personal vehicle with liability insurance for reimbursable mileage.

_____  First Aid certification, obtain within 90 days of employment and maintain current thereafter.

_____ CPR certification obtain within 90 days of employment and maintain current

thereafter.

_____ Bi-lingual (specify: ______________)          

_____ Develop computer skills adequate to perform job duties within 90 days of employment.

The above statements reflect the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work requirements which may be inherent in the position.