Supports IT initiatives by gathering and documenting requirements, translating business needs into functional specifications, assisting with Salesforce implementation and custom applications, creating process flows and user stories, conducting UAT, supporting data migration and validation, troubleshooting rollouts, and developing training materials. Collaborates with developers, project managers, and business stakeholders throughout the project lifecycle.
Why This Role Matters
IT Business Analysts bridge the gap between business needs and technology solutions, helping CR&R modernize operations through projects like our Salesforce Customer Service implementation and custom application development.
What You'll Do
- Gather, document, and analyze business requirements from stakeholders across departments
- Support the implementation of Salesforce for Customer Service, including configuration, testing, and user documentation
- Assist in the design and development of custom applications by translating business needs into functional specifications
- Create process flows, user stories, and requirement documents for IT project teams
- Perform user acceptance testing (UAT) and help troubleshoot issues during rollout
- Support data mapping, migration, and validation efforts across systems
- Assist with training materials and end-user support for new tools and systems
- Collaborate with developers, project managers, and business stakeholders throughout the project lifecycle
What We're Looking For
- Bachelor's degree in Information Systems, Business, Computer Science, or related field (or equivalent experience)
- 0-2 years of experience in a business analyst, IT, or related support role (internships welcome)
- Familiarity with Salesforce or other CRM/business applications a plus
- Strong analytical and problem-solving skills
- Excellent written and verbal communication skills
- Proficiency with Microsoft Office (Excel, Visio, PowerPoint)
- Ability to manage multiple projects and priorities in a fast-paced environment
Pay & Schedule
- Hourly / Salary Range: _$32/hour non-exempt_______________
- Monday - Friday, standard business hours
Benefits
• Medical
• Dental
• Vision
• 401(k) with company match
• Paid Time Off (PTO)
• Sick Pay
About Us
CR&R Incorporated is one of Southern California’s leading waste and recycling services providers, serving residential, commercial, and industrial customers across multiple states. Our operations emphasize safety, reliability, environmental responsibility, and long-term sustainability.
Equal Employment Opportunity Statement
CR&R Incorporated is an equal opportunity employer and is committed to providing a workplace free of discrimination. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected status under applicable law.
CR&R Incorporated Stanton, California, USA Office
Stanton, CA, United States
CR&R Incorporated Garden Grove, California, USA Office
7571 Lampson Avenue, Garden Grove, United States, 90841
CR&R Incorporated San Juan Capistrano, California, USA Office
San Juan Capistrano, United States
CR&R Incorporated Santa Fe Springs, California, USA Office
12739 Lakeland Road, Santa Fe Springs, United States, 90670
Similar Jobs
Fintech • Software
Leads reporting and analytics initiatives, develops Power BI dashboards and KPI frameworks, performs trend and root-cause analysis, supports forecasting, and delivers actionable insights to business leaders. Partners cross-functionally to define requirements, improve data governance, validate reporting, and establish scalable standards. Mentors analysts and guides complex analytics workstreams while remaining hands-on with report development, SQL data extraction, documentation, and performance measurement.
Top Skills:
ExcelPower BISQL
AdTech • Consumer Web • Digital Media • eCommerce • Marketing Tech • SEO
The Business Analyst translates complex data into actionable business insights. Responsibilities include building Looker dashboards, producing recurring and ad hoc reports, analyzing trends and performance drivers, partnering with Marketing, Sales, and Operations, and supporting process improvements. The role requires strong SQL, Excel, communication, business judgment, and independent project management skills, with preferred experience in BigQuery and insurance industry metrics.
Top Skills:
BigQueryExcelLookerSQL
Fintech • Mobile • Software • Financial Services
Performs independent design and operating effectiveness testing of business controls across regulated financial services processes. The role plans reviews, develops test scripts, evaluates evidence and risks, documents findings, communicates results, and drives remediation and validation activities. It also supports quality assurance, stakeholder engagement, onboarding, knowledge sharing, and continuous improvement of control-testing practices.
Top Skills:
AuditboardExcelGoogle SheetsGoogle WorkspaceMS OfficeServicenow
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
