Billing Analyst

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.

Overview

As the Billing Analyst, you play a key role within our accounting team to ensure accurate accounting and reporting of revenue in accordance with US Generally Accepted Accounting Principles. You perform analysis on complex revenue transactions. You are an effective communicator and problem-solver who is able to meaningfully collaborate with multiple teammates and departments.

Responsibilities

• Analyze contracts with customers to ensure proper NetSuite customer billing setup and identify pertinent information to account for revenue transactions consistent with the Company’s existing revenue recognition policy and US GAAP, ensuring accurate and timely processing and review based on month-end close and other internal deadlines
• Process transactions related to new contract setup, contract amendments, terminations, and credit memos in NetSuite, ensuring timely processing based internal deadlines
• Own the processing of our monthly invoicing of variable revenue contracts, collaborating with Engineering to ensure correct flow of activity and investigating areas of improvement
• Investigate and resolve invoicing issues and billing questions directly with customers and collaborating with internal stakeholders as appropriate (account management, legal, sales, accounts receivable, etc)
• Participate in the month-end close procedures, including preparing journal entries related to revenue, account reconciliations and schedules
• Assist in the preparation of quarterly and year-end schedules to support financial statement audits
• Complete ad hoc reporting and additional project requests as assigned by managers

Qualifications 

Minimum Qualifications  

• 1+ years of hands-on professional experience in a corporate finance environment
• Previous transaction processing, billing, or general accounting experience
• Strong written and verbal communication skills
• Ability to investigate complex billing and revenue questions independently, and work collaboratively to find appropriate solutions
• Experience using NetSuite and Salesforce
• Ability to process high volumes of transactions with attention to detail and accuracy

Preferred Qualifications 

• Bachelor’s degree in accounting, finance, or related discipline
• Understanding and working knowledge of US GAAP
• Prior customer service experience
• Experience working in a fast-paced software/technology company

Travel Required

Up to 10%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What it’s like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.

We believe in transparency and fairness in our compensation practices.

For this position, the expected base pay range is: $50,000-$75,000 per year. 

This range represents the base pay for the role across all U.S. locations and is determined based on market data, internal equity, and experience. Final compensation may vary depending on geographic location, skills, and relevant experience.In addition to base pay, we offer a discretionary bonus for non-sales roles, a comprehensive benefits package, and, where applicable, sales incentives.

For this position, the expected discretionary bonus is 10% of the annual base salary.

 Benefits 

• Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1
• A 6% 401(k) match
• Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days
• 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave
• Accident, critical illness, and hospital indemnity insurance
• Pet insurance
• Legal assistance and identity theft insurance plans
• Life insurance 2x salary
• Access to the Calm app and the Employee Assistance Program
• $65/month Remote work stipend for internet
• Culture and team-building activities
• Tuition assistance
• Career development opportunities
• Charitable contribution match up to $250 per year

Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.