Associate Director Insights

Associate Director, Insights

This role is to be based near our office in either Los Angeles or Oakland.

About us: 

We turn customer challenges into growth opportunities.   

Material is a global strategy partner to the world’s most recognizable brands and innovative companies. Our people around the globe thrive by helping organizations design and deliver rewarding customer experiences.  

We use deep human insights, design innovation and data to create experiences powered by modern technology. Our approaches speed up engagement and growth for the companies we work with and transform relationships between businesses and the people they serve.  

Job Description

As an Associate Director of Insights, you will be responsible for managing and in some cases leading multiple research and insights engagements at a time. You will act as a thought partner to our junior to mid-level clients, educating them about every step of the process, framing insights for actionable recommendations, while developing trust and building lasting relationships.

Specific delivery-oriented responsibilities include, but are not limited to, questionnaire development including content creation from scratch, managing internal and external project members through the execution of data collection, field management, data processing, analysis, and reporting. This also includes working with and collaborating with internal cross-functional teams in support of executing the highest quality work.

Insights reporting responsibilities include translating data into learnings, telling visual stories through data and comprehensive narratives that frame impactful and strategic recommendations. This process will be overseen in partnership with a Senior Project Lead/Senior Team member.

You will be responsible for establishing, supporting, and building thriving relationships with Jr. to Mid-Level Insights and Marketing client Stakeholders.  You will also be responsible for mentoring, coaching, and delegating appropriate work to Associates and Sr. Associates (US and India based), sharing responsibility for their growth and development.

Skills required for success include:

• Critical thinking

• Strategic thinking

• Project management

• Problem identification oriented around solutions and Point of View (POV)

• Ability to learn and adapt to cutting-edge technologies to drive efficiency and leading through practice of skills established in the Associate/Sr. Associate role (or other relevant career experience).

You will be mentored by senior leadership and receive on-the-job formal training through Material.

Qualifications

• Bachelor’s degree is required (Master’s degree is a plus) preferably in Marketing, Business, Economics, Social Sciences, Psychology, Statistics, or related field.

• Minimum of 4 years of experience in market research, with a proven track-record of managing multiple end-to-end research projects.

• Strong analytical skills, including proficiency in statistical analysis and data visualization across a variety of quantitative methodologies including, but not limited to, Segmentation, Brand/Advertising Tracking, UX/CX, Journey and other custom methodologies. [For Mixed Method - Familiarity and understanding of qualitative research and its application]

• Excellent communication and presentation skills, with the ability to convey complex insights to diverse audiences.

• Proven ability to work collaboratively in cross-functional teams and manage relationships with external vendors.

• Proficiency in market research software and tools and Microsoft/Google Suites.

• Proven ability to work collaboratively in cross-functional teams and manage relationships with external vendors.

• Demonstrated curiosity, willingness to learn (learning mindset), openness to sharing, receiving, asking for, and applying feedback.

• Adaptability to new methodologies and technologies in the market

Why work for Material? 

In addition to fulfilling, high-impact work, company culture and benefits are integral to determining if a job is a right fit for you. Here’s a bit about who we are and highlights around what we offer. 

Who we are & what we care about:

• Material is a global company and we work with best-of-class brands worldwide.  We also create and launch new brands and products, putting innovation and value creation at the center of our practice. Our clients are in the top of their class, across industry sectors from technology to retail, transportation, finance and healthcare. 

• Material employees join a peer group of exceptionally talented colleagues across the company, the country, and even the world. We develop capabilities, craft and leading-edge market offerings across seven global practices including strategy and insights, design, data & analytics, technology and tracking. Our engagement management team makes it all hum for clients.  

• We prize inclusion and interconnectedness. We amplify our impact through the people, perspectives, and expertise we engage in our work. Our commitment to deep human understanding combined with a science & systems approach uniquely equips us to bring a rich frame of reference to our work. 

• A community focused on learning and making an impact. Material is an outcomes focused company. We create experiences that matter, create new value and make a difference in people's lives.  

Pay Range: $72,000.00 - $85,000.00

The range shown represents a grouping of relevant ranges currently in use at Material. Actual range for this position may differ, depending on location and specific skillset required for the work itself. 

Equal Employment Opportunity                           

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.

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