Associate Director, Insights (Mixed Methods)

Associate Director, Insights – Mixed Methods

This role is to be based near one of our offices in Los Angeles or New York.

About us

We drive intelligent growth for ambitious businesses and leading brands. 

Customer understanding is more potent and drives greater value when insights go to work directly within marketing and experience priorities. To give our clients that advantage, we put an insights-driven operating system at the core of our design, go-to-market and digital experience solutions.  

Material clients make smarter growth choices because they can see clearly how and when to take the shots that count. Together, we connect consumer intelligence with customer demand generation to build lasting, profitable relationships.

About the Associate Director of Insights – Mixed Methods

As an Associate Director, you will be responsible for managing and in some cases leading multiple research and insights engagements at a time. You will act as a thought partner to our junior to mid-level clients, educating them about every step of the process, framing insights for actionable recommendations, while developing trust and building lasting relationships.

Specific delivery-oriented responsibilities include, but are not limited to, questionnaire development including content creation from scratch, managing internal and external project members through the execution of data collection, field management, data processing, analysis, and reporting. This also includes working with and collaborating with internal cross-functional teams (e.g., Insight Ops, Marketing, and Data Science teams, Cohorts) in support of executing the highest quality work.

Insights reporting responsibilities include translating data into learnings, telling visual stories through data and comprehensive narratives that frame impactful and strategic recommendations. This process will be overseen in partnership with a Senior Project Lead/Senior Team member.

You will be responsible for establishing, supporting, and building thriving relationships with Jr. to Mid-Level Insights and Marketing client Stakeholders.

About you

• Bachelor’s degree; advanced degree in a related field preferred.

• 4+ years of custom primary research experience (quantitative and mixed methods).

• Strong analytic and storytelling skills, with ability to translate data into insights.

• Expertise in a range of research methodologies, including survey design, advanced analytics, and integration of quantitative and qualitative findings.

• Strong project management skills with ability to lead multiple projects simultaneously.

• Experience mentoring and developing junior researchers.

• Excellent communication and presentation skills.

• Strong client management and relationship-building skills.

• Demonstrated curiosity, willingness to learn (learning mindset), openness to sharing, receiving, asking for, and applying feedback.

• Adaptability to new methodologies and technologies in the market.

• Attention to Detail: Excellent attention to detail to ensure accuracy in data collection, analysis, and reporting.

• Technical Proficiency: Experience using Microsoft Office Suite (Outlook, Excel, PowerPoint, Word)

• Team Player: Ability to work collaboratively in a team-oriented environment and effectively manage multiple projects while meeting deadlines.

Skills required for success include:

• Critical thinking

• Strategic thinking

• Project management

• Problem identification oriented around solutions and Point of View (POV)

• Ability to learn and adapt to cutting-edge technologies to drive efficiency

• Issue de-escalation and solutioning

• Leadership presence through influence and peer relationships

Why work for Material?

• Material is a global company and we work with best-of-class brands worldwide.  We also create and launch new brands and products, putting innovation and value creation at the center of our practice. Our clients are in the top of their class, across industry sectors from technology to retail, transportation, finance and healthcare. 

• Material employees join a peer group of exceptionally talented colleagues across the company, the country, and even the world. We develop capabilities, craft and leading-edge market offerings across seven global practices including strategy and insights, design, data & analytics, technology and tracking. Our engagement management team makes it all hum for clients.  

• A community focused on learning and making an impact. Material is an outcomes focused company. We create experiences that matter, create new value and make a difference in our clients’ lives and their customers’ lives.

Pay Range: $74,000.00 – 85,0000.00

The range shown represents a grouping of relevant ranges currently in use at Material. Actual range for this position may differ, depending on location and specific skillset required for the work itself. 

Equal Employment Opportunity                           

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.

Privacy Statement

Material is committed to protecting privacy in our recruiting processes for all candidates. For more information, please refer to our Privacy Policy. California-resident applicants should also refer to our California-resident Candidate Privacy Statement.

If you need support with a privacy-related matter, please send an email to: [email protected]o