Analyst, Operations Services (Applebee's)

Based in Pasadena, California, Dine Brands Global, Inc. (NYSE: DIN), through its subsidiaries and franchisees, supports and operates restaurants under the Applebee’s Neighborhood Grill + Bar®, IHOP®, and Fuzzy’s Taco Shop® brands. As of December 28, 2025, these three brands consisted of over 3,500 restaurants across 20 international markets. Dine Brands is one of the largest full-service restaurant companies in the world and in 2022 expanded into the Fast Casual segment. For more information on Dine Brands, visit the Company’s website located at www.dinebrands.com.

Job Location Type

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The Operations Services Analyst will be responsible for supporting strategic and tactical aspects that support testing, implementation, and ongoing business process management.

Objective of Role 

Incumbent will provide administrative support for system programs or initiatives launched that impact sales, profit, Guest and Team Member satisfaction.

Provides project management support for testing, projects, and initiatives across a broad array of subjects under the umbrella of operating restaurants, including but not limited to food, beverage, labor optimization, HR, training, IT systems, marketing, and development.

Supports multiple projects concurrently through phases of ideation, proof of concept, testing and implementation. Tracks cross functional progress and provides timely updates to ensure all programs and initiatives are completed and operationally ready for implementation. 

Adeptly works with multiple levels of department leadership and cross functional team partners.

Supports execution and operational integration to drive achievement of performance targets.

Responsibilities include:  
•    Support, coordinate, and integrate efforts across a portfolio of projects and programs
•    Assist in execution of testing and implementation strategy for multi-year corporate initiatives.
•    Track cross functional tasks and workstreams to provide status updates and share project timing/risks.
•    Develop win-win business solutions - independently identify project related risks & issues - elevating and proposing solutions where necessary to define a path to resolution
•    Frequently interact with operational leaders and franchise representatives. 
•    Create and present professional updates as needed to Brand leaders.
•   Target salary is $70k-$85k depending on experience

Skills and Requirements

•    Bachelor’s degree in business, or related discipline, or equivalent restaurant operations experience. 
•    Casual dining restaurant/food industry management experience preferred
•    Project Management experience a plus
•    Strength in Task and Time Management
•    Knowledge of restaurant industry preferred
•    Strong analytical skills and attention to detail 
•    Strong organizational skills
•    Excellent written and oral communication skills
•    Proficiency in Microsoft office applications, including Excel, Outlook, Word, PowerPoint, and Teams

Equal Employment Opportunity Statement

Dine Brands Global strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, veteran status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other status protected by federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act and/or other applicable laws and regulations in other jurisdictions.

Dine Brands reviews criminal history in connection with a conditional offer of employment. The following is a list of all material job duties which Dine Brands reasonably believes that criminal history may have a direct, adverse, and negative relationship, potentially resulting in the withdrawal of a conditional offer of employment: implement brand standards such as food safety at all restaurants for a uniform guest experience; physically inspect restaurant premises belonging to franchisees; and facilitate frequent and close interactions with franchisees, franchisee employees, guests, and other third parties.  

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