Account Manager - Personal Lines Insurance

Alliant Insurance Services is one of the nation’s largest and fastest-growing insurance brokerage and consulting firms. We operate through a network of specialized national platforms and local offices to offer our clients a comprehensive portfolio of solutions built on innovative thinking and personal service. Alliant is changing the way our clients approach risk management and benefits, so they can capitalize on new opportunities to grow and protect their organizations.

More information is available on the company's website at: www.alliant.com.

SUMMARY 

Responsible for providing customer service and overall service of assigned customers and/or policies, soliciting of new business on existing accounts and support of Producer-led new business efforts.

ESSENTIAL DUTIES AND RESPONSIBILITIES  

Identifies prospective and current client needs through exposure analysis;

Develops appropriate program design to solve the prospect and client’s needs determined through the exposure/risk analysis;

Prepares and submits marketing submissions for new and renewal business in coordination with the Producer;

Prepares insurance summaries and proposals as needed;

Communicates the request to bind coverage to the insurance carrier and issue or obtain a binder;

Verifies the accuracy of issues policies, endorsements, etc.;

Requests policy changes and corrections as needed, and processes the policy endorsements when received;

Issues insurance certificates, binders & evidences of insurance as needed;

Prepares insurance summaries and proposals;

Visits client and prospect as necessary;

Services accounts and provides claims assistance as needed;

Completes applications, obtains quotes, and prepares proposals and presentations;

Binds coverage, prepares binders and delegates certificates;

Reviews coverage and determines appropriate level of coverage;

Reviews client accounting history, responds to accounting inquiries, corrects discrepancies and contacts client on receivable collections;

Manages overall client relationship to maintain high account retention rate;

Manages renewal process on existing business;

May include collection of fees, reconciliation and resolution of any outstanding balances within 90 days of invoicing date;

Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information);

Other duties as assigned.

QUALIFICATIONS 
EDUCATION / EXPERIENCE 

Bachelor's Degree or equivalent combination of education and experience

Four (4) or more years related work experience in the insurance field

Encouraged to complete Career Path requirements as communicated by Supervisor

Valid Insurance License

Must continue to meet Continuing Education requirements for license renewal

SKILLS

Excellent verbal and written communication skills

Excellent customer service skills, including telephone and listening skills

Excellent organization, attention to detail, and effective time management skills

Advanced planning and prioritization skills

Good problem solving skills

Strong analytical skills

Ability to work within a team and to foster teamwork

Ability to maintain a cordial and effective relationship with clients, colleagues, carriers and other business contacts

Thorough knowledge of personal lines insurance

Proficient in Microsoft Office Products

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We are proud to provide comprehensive, high quality employee programs to meet employees' needs now and in the future, including a very competitive financial package. We encourage you to explore what we have to offer.
For immediate consideration for this position, please click on the "Apply" button.
Alliant Insurance Services, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on their qualifications and ability without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, sexual orientation, and gender identity), national origin, ancestry, physical or mental disability, medical condition, marital status, age, genetic information, or status as a protected veteran, in accordance with applicable federal, state, and local laws, including California law.

Applicants are protected under Federal law from discrimination. If you need an accommodation to complete the application process or would like to review these materials in an alternative format, please reach out to [email protected]
For more information on Alliant Insurance Service's benefits, please visit www.alliant.com/about/careers/benefits