Jobs at Alliant Insurance Services

Manages a mid-market commercial property and casualty insurance book of business, including client relationships, renewals, new business development, coverage analysis, carrier negotiations, service team direction, vendor contracts, and fee collection. Serves as the primary client contact, presents renewal analyses, identifies cross-selling opportunities, supports RFPs, and provides technical expertise while maintaining accurate agency management system data.

Provides advanced billing operations and quality support through reconciliation, discrepancy resolution, system testing, reporting, audits, process improvement, and operational controls. Serves as a billing systems subject matter expert, manages escalated inquiries, develops procedures and training materials, monitors service levels, and partners with cross-functional teams and vendors to improve accuracy, compliance, efficiency, and customer experience.

Supports employee benefits account renewals, marketing, underwriting coordination, financial reporting, provider network comparisons, and utilization analysis. Partners with account teams, carriers, and vendors to gather information, evaluate plan options, prepare renewal summaries, manage deadlines, validate responses, and support client maintenance projects. Maintains accurate agency management system data and may review team members’ work for completeness.

Supports Producers by servicing commercial insurance accounts, marketing applications to carriers, negotiating coverage and pricing, managing renewals, reviewing policies, resolving accounting discrepancies, preparing client proposals, handling certificates and binders, and maintaining accurate agency management system records. The role also provides customer service, supports retention and new business efforts, and requires an active insurance license with ongoing continuing education.

Supports employee benefits account teams with insurance renewal analysis, marketing, financial summaries, plan comparisons, negotiation preparation, client maintenance, and final renewal documentation. The role gathers and validates client information, coordinates with carriers and vendors, evaluates renewal responses, maintains accurate agency management system data, and prepares analytical materials for account presentations. It also manages multiple deadlines and ongoing client projects while providing technical and administrative support.

Manages employee benefits client accounts and relationships, directs service teams, develops new business and cross-sell opportunities, leads renewal sales, analyzes coverage, negotiates with carriers and vendors, resolves client issues, and ensures accurate account and billing records.

Manages employee benefits accounts by supporting renewals, developing new business, analyzing coverage and exposures, negotiating rates, preparing proposals, binding coverage, reviewing policies, handling claims and billing inquiries, and maintaining accurate agency records. Provides client service, technical guidance, collection follow-up, and coordination with producers and internal teams. Requires an insurance license, continuing education, strong communication, customer service, leadership, problem-solving, and time-management skills.

Manages commercial insurance accounts by supporting renewals, developing new business, analyzing exposures, marketing coverage, negotiating rates, preparing proposals, binding policies, and addressing client service, billing, claims, and coverage needs. Provides technical guidance to staff, maintains accurate agency management system data, supports client retention, and collaborates closely with Producers and clients.

Manages health plan and provider client accounts, delivering strategic managed-care reinsurance consulting and relationship services. Develops reinsurance strategies, coordinates internal service teams, oversees renewals, reporting, claims support, premium and enrollment tracking, and policy implementation. Leads proposals, client meetings, business development, and renewal communications while ensuring client needs and policy requirements are addressed throughout the term.

Coordinates recruitment activities from job requisition through offer, maintains candidate and requisition data in the ATS, communicates with candidates and hiring stakeholders, prepares offer and onboarding documents, manages assessments, documents recruiting procedures, and provides sourcing support during peak hiring periods.

Manages customer accounts receivable, credit risk assessment, credit limits, collections, credit policies, and risk mitigation tools. Communicates with overdue buyers and clients, approves qualifying orders, prepares credit and collection reports, and collaborates with Sales, Collections, and Credit Reporting teams. Maintains accurate agency management system data and provides customer-focused credit and accounts receivable service.

Supports insurance agents and marketing departments by promoting product portfolios, developing marketing plans, providing product and technical training, recruiting and servicing agents, monitoring compliance and sales requirements, managing agent rosters and contact records, and assisting with special projects. The role handles high-volume agent communications, provides coaching, supports contracting and certification processes, and helps agents adopt SMS technology and enrollment tools.

Manages an employee benefits insurance book of business, client relationships, renewals, new business development, carrier negotiations, coverage analysis, and service teams. Serves as the primary client contact, presents renewal recommendations, sells additional coverage, resolves benefit and claims issues, manages vendor relationships, supports RFPs, and ensures accurate agency system data and fee collection.

Supports producers and account managers with new business, renewals, and daily employee benefits account services. Responsibilities include preparing census files, processing individual and group applications, drafting correspondence, responding to client and carrier inquiries, coordinating resources, maintaining accurate agency management system data, and providing exceptional customer service. The role requires strong communication, organization, problem-solving, teamwork, and Microsoft Office skills.

Manages OCIP and CCIP wrap-up insurance programs, supporting client accounts, renewals, new business development, marketing, proposals, negotiations, and carrier or agent inquiries. Coordinates with producers, clients, contractors, and insurance markets; analyzes exposures, prepares specifications and presentations, maintains accurate agency system data, and provides customer service. Requires an insurance license, continuing education, strong communication and organizational skills, and proficiency with Microsoft Office and WrapX.

Serves as the primary operational liaison among producers, carrier partners, and employer groups. Supports new business quoting, implementations, enrollments, renewals, proposal preparation, employee education, carrier administration, and service issue resolution. Maintains broker and client relationships, provides training on carrier products and enrollment tools, coordinates escalations, and supports retention and growth of General Agency business.

Manages service delivery for large commercial insurance accounts, supports producers with renewals and new business, markets and negotiates coverage, prepares proposals, binds policies, reviews contracts, assists with claims, resolves billing issues, and maintains accurate agency management records. Provides client service, technical guidance, and retention support while ensuring licensing and continuing education requirements are met.

Supports LifeBalance account executives and client relationships through client communications, utilization reporting, database maintenance, invoicing follow-up, customer service escalation, and onboarding. Develops client-specific promotional materials, recruits and maintains vendor partnerships, curates discount information, and coordinates with marketing, sales, member services, IT, and other teams to support engagement and renewals.

Consults with clients on absence and disability benefit programs, including FMLA, ADA, workers’ compensation, leave management, and return-to-work strategies. Evaluates program performance, claims data, vendors, insurers, contracts, and compliance requirements. Develops recommendations, negotiates with carriers and vendors, manages client relationships, supports business development, leads stewardship meetings, and monitors legislative and product changes. The role requires approximately five travel days per month.

Provides customer service and administrative support for insurance brokerage accounts. Responsibilities include executing and analyzing bonds, reviewing accounting history, resolving discrepancies, assisting with collections, gathering application information, submitting materials to underwriters, researching requests, invoicing transactions, composing correspondence, and maintaining accurate agency management system data.