Jobs at WebMD

Leads the discovery, development, rollout, and optimization of AI-powered automation products for legal operations. Identifies inefficient workflows, defines requirements, runs pilots, coordinates engineering and external partners, and integrates automation into case management systems. Measures efficiency gains, adoption, and throughput while translating business strategy into product roadmaps. This hybrid individual contributor role supports lawyers and paralegals by reducing manual document- and communication-driven processes.

Leads product marketing strategy, positioning, market research, go-to-market programs, launch processes, enablement, and competitive differentiation. Manages a small product marketing team, establishes scalable frameworks and workflows, partners with Sales, Product, Engineering, and other functions, and uses market and product insights to optimize messaging, packaging, adoption, and post-launch performance.

Lead end-to-end software development projects using agile methodologies and AI-first project-management tooling. Responsibilities include technical design reviews, planning, scheduling, dependency and risk management, delivery quality, stakeholder communication, knowledge management, agent evaluation, and AI-tool adoption. The role requires making scope, sequencing, resourcing, and quality trade-offs while providing structured feedback to improve AI agents and workflows.

Supervise Helpdesk operations, lead technical support staff, manage SLAs and escalations, and provide hands-on troubleshooting. Drive AI-powered automation, knowledge management, ticket analytics, and incident deflection. Oversee office technology, onboarding, assets, procurement, vendors, compliance, and executive support while partnering with infrastructure, networking, facilities, and business stakeholders to improve service quality and user satisfaction.

Supports monthly and annual close processes through journal entries, account reconciliations, accruals, prepaid schedules, variance analysis, and financial reporting. Prepares audit schedules, ensures compliance with accounting policies, collaborates with operations, payroll, general accounting, and FP&A, and assists with ad hoc projects. Requires accounting knowledge, ERP experience, strong Excel skills, attention to detail, and effective communication.

Sell WebMD Care and Vitals.com physician directory listings to medical practices through prospecting, cold calling, consultative selling, and deal closing. Manage prospect lists, achieve sales quotas, communicate product benefits, and meet daily, weekly, and monthly productivity goals. This phone-heavy role requires at least 50 calls per day and strong organization, initiative, and time management.

Serves as the primary financial leader for a portfolio of business units, partnering with general managers and executives on strategic decisions. Owns forecasting, budgeting, financial modeling, AI-powered analysis, reporting automation, and growth and efficiency initiatives. Translates complex datasets into actionable recommendations, validates analytical outputs, and leads special projects that influence business performance.

Design, build, test, scale, and maintain software systems, primarily through Ruby on Rails development. Responsibilities include developing features, expanding applications and services, resolving production issues, conducting code reviews, participating in architecture and design discussions, and collaborating across engineering teams using agile practices.

Analyzes user behavior, content metadata, engagement patterns, and topic relationships to support personalization, taxonomy, ontology, content strategy, and product decisions. Builds dashboards, identifies content gaps and behavioral trends, segments users, supports experimentation, and communicates actionable insights to product, editorial, ML, and personalization teams.

Build and ship full-stack AI applications, including frontend experiences, backend services, retrieval systems, MCP tool layers, workflows, and intelligent agents. Own projects from concept through production while ensuring reliability and scalability. Develop AI evaluation and feedback systems, debug complex issues across the stack, and improve system performance. The role requires production experience with frontend and backend development, databases, asynchronous systems, and applied AI or machine learning.

Leads product vision, roadmap, and execution for AI-enabled, backend, API, data, and user-facing products. Partners with executives, engineering, data science, business intelligence, and platform teams to define requirements, evaluate technical tradeoffs, conduct research, establish KPIs, run experiments, and deliver customer-focused solutions. Uses quantitative and qualitative insights to prioritize initiatives, analyze markets and competitors, and drive complex software products from concept through iterative development.

Sell WebMD Care and Vitals.com physician directory listings to medical practices nationwide. Responsibilities include managing prospect lists, cold calling at least 50 prospects daily, consultative selling, explaining product benefits, closing deals, and meeting sales quotas. The role requires strong organization, communication, self-motivation, and time management. It offers a $50,024 base salary plus uncapped commissions, with top performers earning over $100,000.

Leads large-scale, cross-functional software initiatives using AI-augmented program management. Responsibilities include technical design reviews, capacity and dependency planning, scheduling, delivery, risk management, executive communication, knowledge management, AI tooling roadmap input, agent evaluation, practice leadership, and adoption. Requires technical project management experience, production experience with LLM agents and AI evaluations, agile delivery expertise, strong judgment in ambiguous environments, and the ability to influence engineering and senior stakeholders.

Leads cross-functional AI strategy and transformation projects, partnering with operations, senior leadership, and AI engineers to identify, test, and implement workflow automation. Drives rapid MVP development, process re-engineering, project coordination, stakeholder communication, root-cause analysis, and strategic improvements that support business growth. Uses data analysis, spreadsheets, AI technologies, project management tools, and presentation software to manage multiple initiatives and deliver measurable outcomes.

Manage AI, data science, analytics, and web projects from concept through launch. Responsibilities include defining scope, documenting tasks, developing roadmaps, coordinating cross-functional teams, communicating status and risks, and resolving project, design, and resource issues. The role requires strong understanding of software development lifecycles, testing, deployment, Agile/Scrum methodologies, scheduling, risk analysis, and requirements gathering.

Develop and grow new law-firm customer accounts within an assigned territory. Responsibilities include prospecting, cold calling, consultative selling of web-based marketing and advertising solutions, achieving monthly sales quotas, advising clients on marketing strategies, and collaborating with account management to support retention. The role requires field sales activity, relationship management, independent organization, and occasional overnight travel.

Design, build, and deploy production-grade AI applications end to end. Develop stateful multi-agent workflows with LangGraph, rapidly prototype full-stack applications, and create automated LLM evaluation systems measuring accuracy, latency, hallucinations, and regressions. Integrate AI safely into business workflows, work with vector and relational databases, provide framework feedback, and mentor teammates while owning applications from concept through production.

Supports in-house legal operations including contract intake, intellectual property, insurance, compliance reviews, legal research, invoices, litigation activities, audits, due diligence, and special projects. Uses AI platforms, prompt engineering, workflow automation, and knowledge management to improve legal workflows while verifying AI-generated outputs for accuracy and compliance.

Lead complex data engineering programs involving platform migrations, ETL/ELT pipelines, BI reporting migrations, infrastructure upgrades, and data architecture modernization. Coordinate dependencies across engineering, product, analytics, infrastructure, and operations teams. Define milestones, validation criteria, SLAs, risk mitigation, migration sequencing, governance, and stakeholder communications while ensuring continuity for downstream systems and consumers.

Provides FP&A and analytical support for multiple business units. Partners with business leaders, builds financial models, supports forecasting and budgeting cycles, contributes to strategic projects, and uses AI tools for analytical work while validating outputs. The role requires translating complex data into actionable recommendations, identifying business drivers, and improving reporting processes. It offers early ownership and exposure to senior leadership.