Thankful
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Thankful gives customers access to great service by giving every brand the technology to deliver it.
Thankful is a cutting-edge AI company transforming customer support for leading brands. We offer a suite of AI-powered products, including an AI Customer Support Agent that works just like a human agent in text-based channels (email, SMS, chat) to resolve customer support requests. Thankful is so adept at solving problems such as returns, exchanges, order tracking, missing packages, and 50+ other actions, end-users believe they’re interacting with a human.
Thankful Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Typical time on-site:
None
Venice, California, USA
Perks + Benefits
Offers company equity
Offers performance bonuses
Provides home-office stipend for remote employees
Hiring practices promote diversity
Offers generous parental leave
Provides onsite office parking
Office is pet friendly
Some meals provided
Technology We Use
Google Analytics
ANALYTICS
Illustrator
DESIGN
JIRA
PROJECT MANAGEMENT
Photoshop
DESIGN
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CMS
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EMAIL
GMail
EMAIL
