Jobs at ServiceTitan

Drive enterprise pipeline and support sales cycles for Strategic Accounts through outbound prospecting, lead qualification, campaign coordination, needs assessments, and internal stakeholder collaboration to progress deals and meet quota.

The Sales Enablement Manager will develop training programs, oversee SE onboarding, drive performance metrics, and utilize tools to enhance sales processes.

The Marketing Development Representative builds a sales pipeline, converts leads, and sets up product demos for the Account Executive, focusing on communication and collaboration with potential customers.

The Systems Engineer at ServiceTitan will design, deploy, and manage Azure infrastructure, manage on-premises and hybrid systems, and develop automation scripts to improve operational efficiency.

Qualify and engage prospects through outbound calls and emails, schedule product demos, conduct discovery conversations, manage pipeline with sales tools, and collaborate with Account Executives while continuously improving through coaching and training.

The Enterprise Implementation Consultant manages client implementation projects, ensuring quality, conducting training, and optimizing the ServiceTitan platform for clients in the Home Services industry.

Manage a portfolio of ~20 enterprise Max customers as an executive-facing strategic advisor. Develop Executive Success Plans, conduct business reviews and onsite workshops, drive automation adoption and retention, identify risks, use data to recommend expansions, and partner with specialists and product to deliver measurable growth. ~30% travel.

Manage long-term success of strategic, multi-location accounts by building executive relationships, driving product adoption, coaching users, managing enhancements, analyzing engagement KPIs, leading escalations, and presenting business reviews to reinforce product value.

Serve as primary CSM for ~100 accounts, build senior relationships, drive adoption and ROI of ServiceTitan, prevent churn, provide training, analyze usage data, manage escalations, and identify upsell opportunities to retain and grow revenue.

As Lead Data Scientist, you will develop machine learning and generative AI solutions for financial planning and strategic decision-making, mentor team members, and engage with finance leadership.

As a Senior Product Manager, you will own the feature roadmap for Exteriors, map enterprise workflows to identify inefficiencies, lead market research, and collaborate with teams to ship AI-driven product solutions that enhance operational efficiency for contractors.

As a Customer Success Manager, you will manage a portfolio of enterprise accounts, build relationships, analyze data for insights, and ensure customer satisfaction.

The Senior Manager, Software Engineering is responsible for strategic execution, technical leadership, product advocacy, team scaling, and operational excellence, requiring advanced management and strong technical skills in C# and microservices.

As a Customer Success Manager, you will manage client relationships, drive product adoption and retention, and ensure client success through data-driven strategies and collaboration with cross-functional teams.

The Senior Events Specialist will manage operational and logistical support for major user conferences, focusing on sponsorship programs, prospect experiences, and expo hall strategies to create engaging attendee experiences.

As a Customer Success Manager, you will ensure customer success and satisfaction, build strong relationships, drive value and ROI, and manage account health while providing product training and engagement strategies.

The Account Executive will manage customer relationships, identify upsell opportunities, negotiate agreements, and ensure product utilization. Key responsibilities include sales pipeline management and collaboration with customer success.

Manage long-term success for ServiceTitan's largest customers, focusing on product adoption, account management, and enhancing customer satisfaction. You'll coach users and develop strong partnerships with client management.

The Enterprise Customer Success Manager is responsible for managing a portfolio of high-touch trade service companies, ensuring customer satisfaction, analyzing engagement data, and promoting up-selling and cross-selling opportunities.

The Customer Success Manager enhances customer satisfaction by managing accounts, resolving issues, guiding product utilization, and fostering long-term relationships to ensure client success with ServiceTitan.