Jobs at The RealReal

Engage customers to drive sales and repeat business, manage consignment drop-offs and quality control, perform outreach, represent the brand, resolve consignor inquiries, and maintain merchandising and store readiness.

The Senior Product Manager, Customer Experience will lead the modernization of digital experiences, focusing on customer journeys, cross-functional collaboration, data analysis, and strategic product vision with long-term impact.

Lead the MarTech product vision and strategy to optimize acquisition, retention, CLV and ROAS. Own core marketing data and tech infrastructure (CDP, identity, automation), manage multiple engineering squads and data science partners, write technical requirements, prioritize roadmaps, measure impact, and mentor cross-functional product talent.

The Staff Software Engineer will lead the development of software solutions for the Sales & Retail team, mentor junior engineers, and optimize systems for enhanced customer experience.

The Business Development Representative qualifies leads for The RealReal, nurturing them through communication and educating clients on consignment processes and expectations.

As a Staff Software Engineer (iOS), you will lead iOS development, ensure scalability and maintainability, mentor engineers, and drive modernization initiatives while collaborating with multiple teams to enhance mobile platforms.

The Operations Strategy Lead drives data-informed decisions, analyzes operational performance, designs experiments, supports KPI tracking, and collaborates across teams to improve performance and achieve strategic goals.

The Director, Operations Analytics will lead analytics initiatives, optimize operational efficiency, design enterprise-level analyses, and work closely with teams across the organization to provide strategic insights and ensure alignment with business goals.