Teams at The RealReal

Own the strategy, roadmap, and execution of a high-scale B2B consignment platform and customer support automation ecosystem. Lead cross-functional teams in delivering AI-driven workflows, scalable integrations, platform features, and vendor capabilities. Translate business needs into requirements, prioritize initiatives, evaluate trade-offs, track success metrics, and use data to optimize partner engagement and support efficiency.

Qualifies marketing-generated and inbound leads through phone, text, and email outreach; nurtures prospects, educates them on the consignment process, and transfers qualified leads to sales channels to secure new consignors. The role requires strong communication, organization, customer service, problem-solving, software proficiency, and availability for full-time work including one weekend day.

Provides strategic and operational analysis for sales leadership, including KPI reporting, forecasting, modeling, quota allocation, incentive compensation, deal desk and pricing management, and sales process optimization. The role leads cross-functional projects, evaluates business performance, oversees pilots, develops productivity initiatives, and supports go-to-market strategy, resource allocation, and execution across sales, marketing, product, engineering, and operations teams.