Teams at The RealReal

Drive boutique revenue through proactive floor sales, clienteling, and outreach to grow a personal book of business. Exceed daily and monthly targets with expert suggestive selling and metrics ownership. Provide elevated luxury service, product storytelling, and brand ambassadorship. Maintain merchandise presentation, execute opening/closing operations, and use Salesforce and internal tools to track client preferences. Work flexible retail schedule including evenings, weekends, and holidays.

Drive new consignor acquisition through localized partnerships, community events, grassroots marketing, and social outreach. Plan and execute events, manage quarterly budgets and ROI, train retail teams for support, and travel extensively within the assigned market to grow brand awareness and supply of consigned luxury goods.

Design and produce high-end learning experiences (self-paced, instructor-led, microlearning) using Articulate 360, Adobe Suite, Camtasia and AI tools. Architect learning journeys, prompt-engineer AI Personas, partner cross-functionally with SMEs, rapidly prototype MVPs, and embed performance support to solve operational friction and drive business results.