Jobs at Pacific Life

Coordinate and accelerate enterprise GenAI initiatives: identify and prioritize use cases, support execution and vendor coordination, align cross-functional teams, track risks and metrics, and prepare leadership communications to drive AI adoption and value realization.

Support administration and compliance monitoring of property and casualty insurance for a commercial real estate loan portfolio. Ensure required coverage is documented and aligned with loan requirements, administer casualty claims, process insurance invoices, and support reporting, audit, and compliance. Perform loan setup and transaction updates in the mortgage loan servicing system (MLSS) and assist with MLSS projects, enhancements, and process improvements.

Support Consumer Markets by reviewing and approving marketing and sales materials, completing filings, coordinating audits and litigation requests, providing regulatory consultation, developing compliance training, leveraging automation to improve processes, and coordinating cross-team compliance activities to meet regulatory requirements.

Perform day-to-day user provisioning, deprovisioning, and access modifications across enterprise systems. Enforce least-privilege, audit access for compliance, implement corrective actions, automate UAM processes, produce metrics and documentation, and partner with business and technical teams. Provide rotating off-hours on-call support and help improve UAM service maturity and customer experience.

The IAM Operations Engineer will deliver and support Entra ID and Active Directory services, manage multi-year plans, implement security strategies, and enhance service capabilities.

Senior Business Analyst on the Annuity Rate Setting team owning process improvements, coordinating stakeholders, maintaining documentation, supporting business tools and reporting, and partnering with actuarial, finance, operations, and technology to drive product competitiveness and execution.

Design complex life insurance cases and advanced product illustrations, consult with producers and financial advisors, provide illustration support and competitor analysis, and recommend marketing strategies to increase sales opportunities.

Lead workplace strategy, space planning, and execution for corporate offices. Manage end-to-end projects (TI, restacks, buildouts, furniture), coordinate cross-functional teams and vendors, enforce workplace standards, analyze occupancy data, and maintain stakeholder relationships to optimize space and employee experience.

Lead platform reliability, deployment automation, and operational support for illustration systems. Own Azure DevOps pipelines, Git governance, release coordination, incident response, monitoring, and security posture. Build PowerShell and C# automation, maintain IIS/Windows/SQL Server infrastructure, partner with infrastructure and security teams, produce runbooks, and contribute to .NET application code as needed. Participate in after-hours incident response and occasional weekend deployments.

Lead end-to-end onboarding and implementation of complex Pension Risk Transfer (PRT) and Defined Contribution Lifetime Income (DCLI) transactions. Act as primary relationship manager for sponsors, consultants, recordkeepers, and internal stakeholders. Own and improve SE&I processes, establish controls and governance, lead cross-functional projects to increase scalability and client experience, and mentor team members as a subject matter expert.

Support Inforce Life operations by handling complex inquiries from financial professionals and firms. Diagnose issues, analyze escalated cases, monitor resolution status, explain procedures, and provide consultations to ensure accurate processing and strong customer relationships.

Lead and architect Java-based back-end services for a core insurance platform. Oversee microservices and REST APIs, ensure performance, security, and integrations, mentor developers, manage hiring and budgets, and collaborate with product, UX, and stakeholders to deliver scalable Group Benefits solutions.

Lead product engineering for the Workforce Benefits Division, translating product strategy into engineering roadmaps and owning end-to-end delivery across quote-to-claim, digital experiences, integrations, and platforms. Set technical direction and governance, drive SDLC and quality improvements, scale engineering and QA teams, manage capacity and portfolio sequencing, and partner with Product, Architecture, Data, and Operations. Provide executive visibility, resolve escalations, and build leadership and succession across a matrixed organization. Role requires on-site work in Newport Beach, CA.

The Sr. Internal Sales Associate will develop relationships with consultants to drive sales of structured settlement annuities, provide quotes, and ensure compliance with tax codes, while delivering exceptional customer service.

Lead the IAM team to deliver global workforce and customer authentication and directory services. Define and execute IAM strategy and roadmaps, design and implement solutions, drive automation and resiliency, maintain platform availability, reduce duplication, manage risks, report operational metrics, and develop and retain talent.

Lead development, validation, and automation of cashflow and market-risk models for complex public and illiquid assets. Provide quant support to investment risk, actuaries, and investment teams; build analytics, production code, and insights to inform risk management and ALM processes.

Lead development and coordination of enterprise risk reporting and ORSA processes; produce materials to inform internal and external stakeholders on risk profile and governance; partner with first- and second-line teams to document and integrate the risk framework; review and challenge aggregate financial risk results.

Lead enterprise AI engineering platforms to operationalize LLMs, RAG, and agentic workflows into production. Own roadmap, build register, MLOps/LLMOps, CI/CD, observability/AIOps, and secure-by-default practices. Drive governance, cross-functional alignment with security and product, scale teams, and manage dependencies to increase engineering productivity, quality, and reliability.

Design, implement, and maintain RSA Archer applications and integrations for risk/GRC; collaborate with stakeholders and delivery teams; perform testing, production support, troubleshooting, data migration, and documentation; advocate MVP approaches and contribute to team knowledge and solution scalability.

The Sr Solutions Architect I will design and deliver platform solutions, ensuring they align with business needs and technical requirements while overseeing project teams and stakeholders.