Teams at Litify

Configure and administer Salesforce orgs for assigned customers, including users, profiles, roles, reports, dashboards, and Flow automations. Consult with clients on process improvements, troubleshoot configuration issues across application and integration layers, support data migrations, and coordinate with Support Engineers and Customer Success Managers. Provide Salesforce best-practice guidance, manage client requests within SLAs, and communicate effectively while handling multiple customer tasks.

Sell Litify's AI-driven legal operating platform to law firms and legal departments. Manage full upsell motions, consult on AI adoption, deliver high-level demos to C-suite, meet sales targets, and articulate ROI of autonomous agents and AI integrations.

Manage and grow a portfolio of existing Litify clients by driving renewals, identifying upsell opportunities, and delivering strategic consulting. Own renewal motions, meet quota for expansions, conduct business reviews, and collaborate cross-functionally to ensure customer success and long-term partnership value.