Klaviyo
Klaviyo Company Culture & Values
Frequently Asked Questions
The culture at Klaviyo is described as ambitious, learning-oriented, and high-intensity, with employees pointing to rituals and operating cadences and value-based recognition in the #klaviyo-kudos Slack channel as proof that culture is lived day-to-day. Employees also note a shared commitment to values that guide actions , creating a sense of empowerment to solve hard problems and make a lasting impact.
Leadership reinforces culture through the Culture Task Force (CTF) and by integrating values into hiring, performance, and feedback cycles, ensuring that values are embedded in daily work. Additional signals include assessing candidates for values alignment and focusing on behaviors that drive high performance.
Klaviyo Employee Perspectives
By fostering a culture where team members actively share ideas, insights and best practices, we leverage the strengths of the collective to elevate performance across the board. This collaborative mindset not only improves results but also builds stronger relationships and mutual trust. When we work together, we amplify each other’s strengths, fill in gaps, and create an environment where the whole team can achieve at the highest level. Ultimately, our shared success becomes greater than the sum of individual achievements.
Klaviyo’s mission is to empower creators to own their own destiny. Why this matters to me is because in a world of emerging AI technology, I believe that companies can do more with less. And therefore, you’re gonna have smaller companies and that moat to start a new company becomes much easier to get across. I believe Klaviyo is well-positioned with our current customer base as well as the newcomers coming on to offer the tools necessary for them to grow their business by doing more with a lot less. And Klaviyo has the technology and the data for customers to enable that.
