Jobs at Honda of Downtown Los Angeles

Helps vehicle customers arrange purchase financing, presents additional products, structures profitable deals, submits applications to lenders, makes credit decisions, closes transactions, ensures regulatory compliance, prepares contracts, audits completed deals, and secures contract funding. Requires dealership finance and insurance knowledge, strong communication and negotiation skills, professional presentation, and a valid driver’s license.

Supports dealership finance operations by preparing and reviewing finance and lease documents, verifying customer and compliance information, managing contracts and DMV paperwork, entering data into DMS/CRM systems, communicating with lenders and customers, maintaining records, and assisting with administrative and reporting tasks.

Leads the dealership’s internet sales and BDC operations, managing digital leads, conversion strategies, appointment generation, CRM processes, team hiring and development, performance reporting, and customer engagement. Partners with sales, finance, marketing vendors, and dealership leadership to improve lead quality, sales results, compliance, and the online buying experience. Requires flexibility for evening and weekend dealership hours.

Respond to online automotive sales leads by phone, email, and text; build customer relationships; guide prospects through the sales process; schedule and confirm dealership appointments; maintain accurate CRM records; and collaborate with management to achieve sales targets. Prior sales experience is preferred, but motivated candidates can receive training.

Connect with warm automotive leads through calls, texts, emails, and chats; schedule appointments; follow up with prospective customers; maintain CRM communication records; and support sales managers in achieving store goals. The role emphasizes customer engagement, organization, multitasking, communication, teamwork, and goal-oriented performance. Automotive or BDC experience is helpful but not required, as training is provided.