When Allison Hughes came in as a brand ambassador director, it was her responsibility to give FIGS’ ambassador program structure and develop deeper healthcare relationships. Today, she leads a team of community managers that work with hundreds of professionals in the field. “There’s no model for our program — it’s totally unique to FIGS,” she said. “I encourage my team to test out new processes and report on how they work.” This flexible approach has allowed employees to get outside their comfort zones and evolve confidently into their careers. “These are really valuable moments for growth."

Allison Hughes
VP of Community
We have a lot of group discussions to make sure we’re seeing things from as many perspectives as possible.