Jobs at Dr. Squatch

Leads TikTok creative strategy, content planning, creator and agency relationships, brand-aligned creative direction, and in-feed content production. Develops concepts and briefs, appears on camera, supports TikTok Live and Shop initiatives, monitors analytics and GMV, and optimizes content to grow audience, engagement, brand presence, and revenue. Collaborates with Social, Marketing, Growth, agencies, and internal teams to execute campaigns and strengthen broader social strategy.

Leads strategic, cross-functional operations initiatives spanning procurement, fulfillment, manufacturing, supply chain, inventory, and quality. Responsibilities include defining opportunities, conducting analysis, improving margins and working capital, monitoring KPIs, designing processes, modeling financial and operational impacts, and presenting recommendations to executives. Requires strong analytical, communication, stakeholder-management, and process-improvement skills in a high-growth environment.

Leads Dr. Squatch’s brand marketing strategy, including cultural partnerships, licensing, limited-edition products, influencer programs, celebrity talent, and integrated campaigns. Oversees campaigns from concept through launch across digital, retail, DTC, Amazon, social commerce, events, and experiential channels. Manages teams, agencies, budgets, timelines, approvals, KPIs, and partner relationships while connecting cultural relevance to measurable business growth.

Leads Accounts Receivable and Accounts Payable teams, supports general ledger activities, and manages audit, tax, SOX controls, reconciliations, and accounting projects. The role coordinates with Unilever, tax advisors, internal audit, and external auditors; oversees compliance, financial reporting support, process improvements, and remediation efforts. It also supervises staff and ensures accounting deadlines, controls, and reporting requirements are met.

Leads the company’s fragrance strategy, portfolio roadmap, supplier and fragrance-house relationships, cost management, regulatory compliance, and end-to-end development programs. Partners cross-functionally on product launches, stability, quality, and commercialization while building and managing a fragrance development team. Requires deep technical fragrance expertise, strong commercial judgment, olfactive acuity, and experience delivering consumer packaged goods or personal care products on time and within budget.

Leads cybersecurity, privacy compliance, internal IT, identity and access management, endpoint security, SaaS governance, vendor risk, incident response, and AI governance. Owns the security roadmap, risk register, privacy programs, enterprise control integration, audits, and executive reporting. Manages the IT function and develops team members while partnering with legal, marketing, eCommerce, data, and global governance teams.

Leads cross-functional product commercialization and strategic launches across Product, Marketing, Supply Chain, Manufacturing, and Finance. Manages stage-gate processes, timelines, weekly meetings, launch communications, deliverables, and deadlines. Identifies process gaps, develops scalable solutions, drives operational efficiencies, and supports the growth of the Commercialization function.

Leads day-to-day operations with an outsourced customer support partner, including queue management, launch preparation, training, escalations, policies, macros, review moderation, NPS, CSAT, reporting, and customer sentiment programs. The role resolves complex issues, identifies process improvements, manages support platforms, and advocates for customer-focused solutions across Marketing, Operations, Retail, and Product teams.

Own the direct-response creative strategy across Meta, TikTok, and TikTok Shop, connecting creative investment to revenue growth. Build testing frameworks, content pipelines, performance dashboards, and scalable creative infrastructure. Lead a high-velocity performance creative team, manage agencies and creators, and partner with brand, e-commerce, analytics, and performance marketing teams. Develop platform-native content, guide international expansion, and use metrics such as CTR, CVR, and ROAS to determine what to scale, iterate, or stop.

Lead retention, subscription, loyalty, and lifecycle marketing to grow DTC customer LTV. Own retention strategy, P&L, vendor relationships, and a team of five across email, SMS, and direct mail while partnering with product, growth, finance, and executive leadership.