Jobs at Dr. Squatch

Leads cybersecurity, privacy compliance, internal IT, identity and access management, endpoint security, SaaS governance, vendor risk, incident response, and AI governance. Owns the security roadmap, risk register, privacy programs, enterprise control integration, audits, and executive reporting. Manages the IT function and develops team members while partnering with legal, marketing, eCommerce, data, and global governance teams.

Leads cross-functional product commercialization and strategic launches across Product, Marketing, Supply Chain, Manufacturing, and Finance. Manages stage-gate processes, timelines, weekly meetings, launch communications, deliverables, and deadlines. Identifies process gaps, develops scalable solutions, drives operational efficiencies, and supports the growth of the Commercialization function.

Leads day-to-day operations with an outsourced customer support partner, including queue management, launch preparation, training, escalations, policies, macros, review moderation, NPS, CSAT, reporting, and customer sentiment programs. The role resolves complex issues, identifies process improvements, manages support platforms, and advocates for customer-focused solutions across Marketing, Operations, Retail, and Product teams.

Leads daily manufacturing shift execution for cold-process soap and deodorant production, overseeing safety, quality, output, staffing, labor utilization, GMP compliance, and housekeeping. Coaches production leads and hourly associates, manages attendance and training, monitors performance metrics, coordinates with Planning, Maintenance, Quality, Warehouse, EH&S, and HR, and drives continuous improvement through standard work, 5S, root cause analysis, and visual management.

Lead R&D and formulation across soaps, deodorants, body care, hair care, and skincare. Own technical strategy, innovation pipeline, and manufacturing scale-up. Manage external manufacturers and suppliers, optimize cost and quality, and build scalable development processes. Recruit, mentor, and operate as a player‑coach to evolve R&D capabilities for rapid retail and omnichannel growth.

As a TikTok Creative Manager, you'll lead Dr. Squatch's TikTok strategy by developing content, managing creator relationships, and analyzing performance to grow brand presence and engagement.

Own the direct-response creative strategy across Meta, TikTok, and TikTok Shop, connecting creative investment to revenue growth. Build testing frameworks, content pipelines, performance dashboards, and scalable creative infrastructure. Lead a high-velocity performance creative team, manage agencies and creators, and partner with brand, e-commerce, analytics, and performance marketing teams. Develop platform-native content, guide international expansion, and use metrics such as CTR, CVR, and ROAS to determine what to scale, iterate, or stop.

Lead retention, subscription, loyalty, and lifecycle marketing to grow DTC customer LTV. Own retention strategy, P&L, vendor relationships, and a team of five across email, SMS, and direct mail while partnering with product, growth, finance, and executive leadership.

Senior UX Designer leads user research, usability testing, information architecture, and interaction design for e-commerce flows. Owns research repository, defines UX patterns, builds wireframes/prototypes, ensures consistency and accessibility, and partners with Product Design and Engineering for scalable, component-based handoffs.

Develop and maintain production schedules, manage inventory and safety stock, coordinate across Procurement, Production, Logistics, Quality and Engineering, schedule work orders and shipments, monitor WMS/ERP data integrity, and deliver performance and strategic analyses to improve efficiency and prevent stock issues.