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Account Manager

Deluxe Entertainment
Greater LA Area
3 months ago
The Account Manager is vital to the Client Services department as the customer contact and liaison for order management. The Account Manager focuses 40% on Customer Management and 60% on fulfilling the customer’s orders. They are responsible for working with production to ensure the customers’ orders are fulfilled on time and defect free. Responsible for communication to the Customer and potentially the customer’s customer as well as internally to all other departments. They provide day to day support for all title/asset deliveries. The Account Manager must have some technical depth so that they can understand typical technical issues that arise in mastering and distribution servicing.