Jobs at Banc of California

Provides HOA client account servicing, including customer information and due diligence verification, account opening and closure, documentation review, signature card updates, account maintenance, and data entry into the bank’s core system. Collaborates with senior specialists, analysts, relationship managers, and account executives to ensure accurate, compliant, and consistent processes while supporting clients virtually.

Develops and manages a portfolio of privately held middle-market business clients. Responsibilities include prospecting, expanding relationships, generating interest and fee income, advising clients on banking products, building referral networks, structuring and underwriting credits, and resolving account issues. The role requires strong knowledge of commercial lending, banking compliance, financial products, relationship management, communication, organization, and independent decision-making.

Investigates complex potential financial crimes, including fraud, money laundering, and terrorist financing. Reviews transactions and account records, researches supporting information, documents findings, prepares SARs, submits RFIs, recommends account retention or closure, and escalates cases when appropriate. The role also conducts cross-business reviews, communicates with internal and external stakeholders, and trains new investigators while ensuring compliance with BSA, AML, OFAC, and related regulations.

Administer employee, vendor, contractor, and external-user access across applications. Review and fulfill access requests, revoke terminated-user access, reset passwords, configure application profiles, troubleshoot access issues, support implementations and acquisitions, and provide audit documentation. The role requires help desk experience, Microsoft Office proficiency, strong organization and communication skills, and the ability to manage multiple systems in a fast-paced environment.

Develops and manages payment processing and merchant services relationships with small and medium businesses. Generates new business, builds referral networks, analyzes client payment environments, recommends solutions, leads presentations and implementations, and drives revenue and portfolio growth. Partners with Operations, Product, Technology, and Risk to resolve issues and manage client needs. Requires substantial travel throughout Southern California, strong payments expertise, independent judgment, and the ability to manage complex client relationships.

Develop new payment processing and merchant services business among small and medium-sized businesses. Manage client portfolios, build referral networks, evaluate payment opportunities, recommend solutions, lead sales presentations, coordinate implementation and training, resolve client issues, and drive retention, cross-selling, revenue growth, and production goals. Collaborate with Operations, Product, Technology, and Risk teams while traveling throughout Southern California at least 50% of the time.

Develop new business and manage client relationships for merchant services and payment processing solutions. Responsibilities include prospecting, building referral networks, analyzing payment environments, recommending solutions, leading presentations and implementations, managing sales pipelines, achieving revenue goals, resolving client issues, identifying cross-sell opportunities, monitoring portfolio risk, and collaborating with Operations, Product, Technology, and Risk teams. The role requires at least 50% travel throughout Southern California.

Develops new payment-processing and merchant-services business among small and medium businesses. Manages a client portfolio and sales pipeline, builds referral networks, analyzes payment needs, recommends solutions, leads presentations, coordinates implementation and training, and drives retention and revenue growth. Collaborates with Operations, Product, Technology, and Risk teams to resolve issues, assess opportunities, and ensure compliant client service. The role requires at least 50% travel throughout Southern California.

Processes and reviews complex banking transactions, including ACH, wires, deposits, stop payments, check claims, and fraud alerts. Supports branches and banking teams with customer issues, documentation, database maintenance, correspondence, audits, internal controls, and regulatory compliance. Approves transactions within delegated authority, cross-trains teams, responds to inquiries, manages risks, and participates in operational projects.

Handles new account opening, account maintenance, retail and commercial banking transactions, audits, documentation, treasury management support, and client service. Cross-sells banking products, supports teller and branch operations, assists with cash balancing and daily processing, trains new team members, and ensures compliance with bank policies and regulations.

Implement, monitor, troubleshoot, maintain, and optimize enterprise network infrastructure, including routers, switches, firewalls, wireless systems, WAN circuits, and security technologies. Support deployments, upgrades, migrations, disaster recovery, infrastructure projects, documentation, asset records, vendor coordination, and regulatory compliance. Provide technical escalations, analyze network performance, recommend reliability and security improvements, and respond to after-hours incidents.

Processes branch transactions accurately, supports tellers and branch operations, approves cash and deposit transactions within limits, manages cash security and risk, contributes to audits, responds to operational requests, and identifies customer needs for financial product referrals. The role requires strong knowledge of banking policies, treasury management procedures, branch systems, customer service, issue resolution, and operational decision-making.

Processes branch transactions accurately, supports tellers and branch operations, manages cash and negotiable items, approves transactions within limits, supports audits and security, responds to operational requests, resolves customer issues, and refers financial products and services.

Leads a team delivering enterprise data products using Snowflake, dbt, SQL, and Azure. Designs transformation and dimensional modeling layers, establishes engineering and quality standards, embeds testing into CI/CD, optimizes Snowflake performance and costs, and applies governed AI-assisted development. Manages delivery priorities, partners across data and business teams, hires and develops employees, and ensures auditability, governance, and SOX compliance in a regulated banking environment.

Supervise Treasury Management Operations, including client support, risk processes, service-level agreements, audits, transaction approvals, vendor management, product implementation, and operational controls. Lead team hiring, training, coaching, performance management, and workflow improvement. Ensure compliance with banking regulations, maintain procedures and documentation, resolve escalations, identify fraud, and support data-driven efficiency initiatives across treasury and payment services operations.

Onboard clients for ACH origination services, validate documentation, provide technical and operational support, resolve transaction and file-format issues, process account and limit maintenance requests, troubleshoot platform navigation and file rejections, and support quality assurance and operational accuracy while following banking policies and regulations.

Processes branch transactions accurately, approves cash, wire, check, and deposit transactions within limits, supports tellers and branch operations, maintains cash and negotiable-item security, assists with audits, resolves customer issues, responds to internal requests, and refers financial products and services. The role requires branch operations experience, Treasury Management knowledge, proficiency with branch systems and Microsoft Office, sound judgment, organization, and strong customer service skills.

Leads the bank’s enterprise AI strategy, portfolio, engineering capability, governance, vendor and platform strategy, and workforce adoption. Translates business priorities into production AI initiatives, including generative AI and agentic systems, while ensuring risk controls, security, privacy, auditability, model governance, and measurable value realization. Builds and manages senior AI talent, partners with business and control functions, oversees responsible AI practices, and reports progress, cost, risk, adoption, and outcomes to executive leadership and the Board.

Administers daily treasury and balance sheet processes, monitors liquidity and borrowing activity, maintains reports, supports ALCO and finance committee materials, and develops analytical tools. The role also manages banking documentation and account administration, assists with audits and Sarbanes-Oxley compliance, and ensures adherence to banking regulations and internal policies.

The Senior Customer Relationship Officer coaches and trains the Teller team, manages operations, ensures compliance with bank policies, and assists in performance evaluations and hiring.