Augury Innovation, Technology & Agility

What is the unique story that you feel your company has with AI? If you were writing about it, what would the title of your blog be?
Augury stands as a true pioneer in industrial AI, bringing genuine artificial intelligence to manufacturing maintenance and reliability. These sectors face immense modernization challenges where simply having AI models isn’t enough — you need rugged hardware, intuitive software that factory workers will actually use an expert-level service. Your AI must achieve accuracy levels orders of magnitude higher than in more forgiving markets, and scaling globally across diverse factories adds exponential complexity.

Yet we, at Augury, have succeeded, deploying reliable AI that eliminates machine failures, improves production and makes people ten times more productive in thousands of factories worldwide. Because of our focus on accuracy and reliability of vertical AI, our new AI agents now have the strongest possible foundation to provide value that’s rooted in accurate results, not hallucinations. The core story is about pushing the boundaries of what people and machines can achieve together — transforming industrial operations through AI that truly works in demanding real-world environments.

My blog title would be: “Pushing the Boundaries of What People and Machines Achieve Together.”

What was a monumental moment for your team when it comes to your work with AI? What are you most excited by in the field of AI right now?
Augury has achieved several significant milestones while building and leading the machine and process health categories in industrial AI. Three achievements stand out:

First, reaching 99.9 percent diagnostic accuracy across tens of thousands of industrial assets validated our AI models at scale, enabling our AI agents to provide truly reliable expert-level guidance for customers.

Second, surpassing $1 billion in quantified customer value demonstrated the tangible impact of our platform on manufacturing operations worldwide.

Most personally meaningful was when a reliability professional with 30 years of experience told us Augury was the single best thing to happen in his career. Knowing thousands of maintenance specialists rely on our insights daily — performing hundreds of thousands of actions based on our AI — brought home the real-world significance of our work in transforming the industry.

What challenges did your team overcome in AI adoption?

Manufacturing professionals demand unwavering reliability from new technology — if our solution faltered even once, trust evaporated. Initially, skepticism ran high as maintenance teams accustomed to reactive workflows doubted AI could deliver consistent, actionable insights.

We overcame this by refining our models and hardware integration to achieve error rates low enough for industrial environments. But technical excellence alone wasn’t sufficient. We built a team of domain experts who partner directly with customers — guiding onboarding, interpreting AI insights and tailoring best practices to real-world conditions.

We discovered adoption hinges more on engagement and change management than on technology itself. That’s why we invest just as much in user engagement, training and support as we do in developing features. By combining reliable AI with hands-on expertise and exceptional customer success, we’ve transformed skepticism into confidence — turning early adopters into passionate advocates.