CCC’s innovation hub, NXT Lab, brings together teams from across product, technology, data engineering, data science and even its customers to imagine new technological solutions for the auto and casualty insurance industry.
For many, chronic illness is a lifelong journey. John Deere’s Karla Kleve discussed how the company’s ABLEd ERG provides employees with differing abilities a platform to share their stories, advocate for inclusion and exchange resources.
“Good design in technology masks its complexity and restores its humanity,” said Randy Simms, who joined two other CCC leaders in detailing how the company conducted fully immersive user research and testing before it launched its new diagnostics product.