About Us:

ServiceTitan is a mobile, cloud-based software platform that helps home service companies streamline operations, improve customer service, and grow their business. ServiceTitan’s end-to-end solution for the multi-billion dollar residential home service industry includes CRM, intelligent dispatch, comprehensive reporting, marketing management tools, mobile connectivity for field techs, and Quickbooks integration. ServiceTitan brings a fully operational modern SaaS infrastructure to an industry traditionally underserved by software.

ServiceTitan is the preferred software for franchise systems Mr. Rooter®, Mr. Electric®, and Aire Serv®, as well as best practice organizations NexStar Network™, QSC®, Service Nation Alliance®, and Service Roundtable®. Businesses of any size can effortlessly measure revenue by job, call conversions, technician field sales, and customer satisfaction in real time. ServiceTitan’s end-to-end solution includes CRM, intelligent dispatch features, integrated marketing analytics, and comprehensive reporting.

We are a unique start-up with a proven product, brand-name customers, and are enjoying significant revenue growth. This is a great opportunity to be a part of a start-up that is already proven, yet young enough to offer its employees significant growth and equity.

We are looking for smart passionate people that are looking to make a difference every day and who want to have a real, immediate impact on our firm. Our workplace culture is driven by creativity, collaboration and questioning the status quo. You should join us.

Goals and Responsibilities:

• Support sales efforts in client-facing meetings and calls by leading custom product demonstrations based on a solid understanding of customer business processes and workflows
• Ability to marry technical expertise, product knowledge, and industry knowledge with Sales Acumen in order to help close business and thoroughly educate customer on the product
• Ability to offer creative solutions to complex workflows against specific business requirements
• Responsible for providing clear documentation and approach for delivery to the implementation team and working closely with the team on delivering designed solution
• Ability to intimately learn industry and use cases for ServiceTitan for a Home Services Business; Background in Home Services a plus
• Maintain a general understanding of the competitive landscape and be able to articulate and demonstrate why ServiceTitan's product is the best-in-class solution for the service industry
• Responsible for representing the product to customers and at field events such as conferences, seminars, etc.
• Maintain and enhance industry-specific demo environments and scripts for use by internal teams
• Responsible for understanding Product Roadmap and be able to speak eloquently to upcoming releases and implications for business owner
• Able to respond to functional and technical elements of RFIs/RFPs
• Able to convey customer requirements to Product Management teams and relay information to Sales Team
• Able to travel on a regular basis
• Ability to reposition customer objections and explain workarounds for workflows not inherent within ST

Requirements:

Ideal Sales Engineer (SE) candidate must be a hungry self starter with a proven track record in SaaS Sales and knowledge of technology. Must be able to explain complex information and concepts in simple to understand and practical business context. The candidate will be organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches. Must possess strong presentation skills and be able to communicate professionally verbally as well as in written communication.

• 3-5 Years in Sales Engineer Role at a SaaS company

• Proven track record of success at previous companies
• Experience and familiarity of our products and line of business a plus
• Strong background in Accounting a plus
• A B.S. in Computer Science or a related field

Benefits:

• Competitive salary and 100% covered Medical, Dental and Vision insurance
• Equity in one of the fastest-growing companies
• Work at one of the most successful and rapidly growing start-ups in the Los Angeles area
• Do work that matters and makes a noticeable impact on your team and customers
• Work with brilliant, motivated, and fun team members
• Fun perks includes free lunches every day, team outings, flexible time off, annual bonuses and more!