About the Opportunity

The Payment Solutions Manager is a strategic role at ServiceTitan. A deep understanding of the payments industry is necessary in order to work with ServiceTitan customers to explain the functionality and benefits of utilizing ServiceTitan's payments platform. You will play an integral part in launching our payments offering

Responsibilities

• Partner with our Sales & Customer Success teams to explain the advantages of utilizing ServiceTitan's in-house payments platform
• Serve as point person for onboarding ServiceTitan customers onto our payments platform
• Collaborate with our product team to deliver new functionality to our users
• Act as our internal payments subject matter expert
• Partner with our business development team to manage relationships with our payment providers
• Build out our processes to help scale our payment operations

Qualifications

• Bachelor of Science in Finance, Accounting, or similar degree
• Minimum of 3+ years total work experience in a client facing role (preferably within the payments industry/payment processing)
• Strong understanding of payments industry terms (processors, gateways, chargeback, ACH, etc.), economics and client pain points
• Strong communication skills
• Very detailed oriented with strong organizational skills
• Strong understanding of Visa/Mastercard interchange table and costs
• Experience with breaking down credit card merchant statements and doing cost + profitability analysis on them
• Strong desire to work within a start-up environment and build an extraordinary product

Benefits:

• Competitive salary and 100% covered Medical, Dental and Vision insurance
• Equity in one of the fastest-growing companies
• Work at one of the most successful and rapidly growing start-ups in the Los Angeles area
• Do work that matters and makes a noticeable impact on your team and customers
• Work with brilliant, motivated, and fun team members
• Fun perks includes free lunches everyday, Fun Fridays, team outings, flexible time off, annual bonuses and more!