Account Executive

| Hybrid
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Are you a self-motivated and gregarious sales representative that wants to make money selling an innovative technology? Do you want to join a high-energy company with an amazing culture? If you thrive in a competitive and collaborative team environment then this may be position for you!

About the Team:
At ChowNow, we are passionate about serving the needs of over 7,000 restaurants to help them compete in an increasingly technical world. Our team works on products focused on restaurant clients and their diners (who transact over $1,000,000 daily on the ChowNow platform).

We believe positive relationships make our team able to do more with less. You will collaborate, learn, teach, and experiment with new approaches to getting big things done together.

Our team is located in the Playa Vista neighborhood and tech hub of Los Angeles — 5 minutes from both the beach and the freeways. We believe in equal opportunity for all, and you should too. We’ve been named a Best Place to Work, have been certified as a Great Place to Work, and have a whole bunch of happy employees on Glassdoor.

About the Position:
As an Account Executive, you will have an opportunity to be a key strategic contributor. You will gain invaluable experience and have the chance to showcase your acquired knowledge. You will take ownership of revenue generation, develop new opportunities, and manage your pipeline. You will work within your assigned territory to establish and develop a strategy for identifying and closing new sales opportunities.

You will constantly be collaborating with your peers and manager to develop a sales methodology that allows you to create awareness with your prospects, demonstrating that you are a thought leader in the restaurant technology space, so you can help restaurateurs improve their business by using the ChowNow platform. This position requires the right combination of grit, curiosity and the drive to help small business owners with their daily challenges.

Reports to Director of Sales; No Direct Reports

Within 30 Days, You'll:
    • Progress through our Ramp Camp (ChowNow’s New Hire Onboarding Experience)
    • Thoroughly know our customers, their needs, and how our product adds differentiated value.
    • Drive your own deals through a full-cycle, inside sales funnel from qualifying to close.
    • Confidently run in-product web demos for a variety of audiences.
    • Own and manage relationships, including the nurturing of passive leads.
    • Develop close relationships with other groups in our company – Marketing, Customer Success, and Product – and work cross-functionally to support top-level company goals.
Within 60 Days, You'll:
    • Prioritize strategic opportunities and resources to maximize your own output.
    • Hit and exceed your quota numbers.
    • Understand the importance of reports and dashboards in SFDC to evaluate your pipeline and KPIs
Within 90 Days, You'll:
    • Shape, iterate, and scale our sales strategy, taking initiative to improve the team's practices, tools, and content.
    • Have dynamic new opportunities open up to you; choose to focus on new customer segments or new specializations in the sales group.
    • Contribute to the growth of the team
You Should Apply If:
    • You have a track record of consistent over-achievement in past sales roles
    • You’re genuinely curious about people, local restaurants, and food trends. You enjoy building lasting relationships that enable you to build a book of business where referrals are the norm.
    • You practice as hard as you play. You’re a market expert, you know your competitors, you’re up to date on the latest trends, you’re coachable, and you’re willing to put in the time to master your craft to understand how your buyer makes decisions.
    • You subscribe to a work hard, stay positive and implement feedback mentality. 
    • You thrive in fast paced sales culture where changes are common and you adapt quickly.
    • You are a fast learner when it comes to process and technology.
    • You enjoy a competitive atmosphere where everyone is fighting for the top spot on the leaderboard.
About Our Benefits:
    • Competitive salary + Commission
    • Ongoing training and growth opportunities
    • A "best place to work" winner multiple times where we focus on creating a great employee experience
    • Rock solid medical, dental, and vision plans
    • Open Vacation Policy; paid holidays; we expect you to work hard, but still enjoy your personal life
    • Generous parental leave (primary and secondary)
    • Employer contributing student loan assistance program
    • Commuter benefits (including Uber Pool)
    • Employee Stock Incentive Plan
    • Quarterly Industry Speakers Series
    • Quarterly Tech Events (Women, LGBTQ, Diversity, Inclusion)
    • Consistent & fair leadership: we’ll share info, set clear goals, show you respect, and treat everyone fairly
    • Enough freedom to spread your wings while still holding you accountable
    • Fully stocked kitchen and cold brew on tap
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • WebpackLibraries
    • EnzymeLibraries
    • BottleFrameworks
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • PrincipleDesign
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen
    • SlackCollaboration

Location

The ChowNow HQ is in the heart of LA's tech scene. Culver City is near the beach, the freeways, the airport, & the tech industry action. Just 5 minutes from the vibrant center of Downtown Culver City, team members have the opportunity to explore the local fare to their heart's content.

An Insider's view of ChowNow

How has your career grown since starting at the company?

Starting as a graphic design intern and now working as a front-end developer I can definitely attest to ChowNow being an amazing place to grow your career. I've been here a little more than 5 years, and am still growing constantly both personally and professionally.

Kim

Lead Front End Engineer

How does your team reward individual success?

Individual success is more than metrics. It’s about being celebrated by your peers when you work hard to accomplish your goals. This takes different forms like winning Weekly Spotlight—or the Frog Trophy, which goes to the top performer because everyone deserves to be recognized for their accomplishments and celebrated amongst the company.

Angie

Customer Support Vendor Manager

What are ChowNow Perks + Benefits

ChowNow Benefits Overview

Competitive Compensation
Ongoing training and growth opportunities.
A "Best Place to Work" winner multiple times where we focus on creating a great employee experience.
Rock solid medical, dental, and vision plans.
Mental Health Coverage - we offer several programs to support your mental health and wellness goals.
3 weeks paid vacation; paid holidays; we expect you to work hard, but still enjoy your personal life
7 weeks of baby bonding time for all new parents (within the first year of birth or adoption), 8 Weeks of Paid Pregnancy Leave.
401(k) Matching
Employer-contributing student loan assistance program or continuing education reimbursement program
Commuter benefits (including Uber Pool).
Employee Stock Incentive Plan.
Pet insurance for your fur babies
Quarterly Industry Events (Women, LGBTQIA+, Diversity, Inclusion).
Consistent & fair leadership: we’ll share info, set clear goals, show you respect, and treat everyone fairly.
Enough freedom to spread your wings while still holding you accountable.
Fully stocked kitchen and cold brew on tap in our satellite offices

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Charitable contribution matching
Child Care & Parental Leave
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Vacation + Time Off
Generous PTO
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Paid industry certifications

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