Director of Customer Success salary in Los Angeles

Average Base Salary in Los Angeles

$124,759
$30,556
Additional Cash Compensation
$155,315
Total Compensation
Median: $125K
Min: $55K
Max: $200K

How Much Does a Director of Customer Success Make in Los Angeles?

The average salary for a Director of Customer Success in Los Angeles is $124,759. The average additional cash compensation for a Director of Customer Success in Los Angeles is $30,556. The average total compensation for a Director of Customer Success in Los Angeles is $155,315. Director of Customer Success salaries are based on responses gathered by Built In Los Angeles from anonymous Director of Customer Success employees in Los Angeles.

LA by the numbers

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Total number of Tech companies in Los Angeles
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Total number of tech users on Built In Los Angeles
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Director of Customer Success jobs in Los Angeles

Director, Customer Success (SMB)

Greater LA Area
8 hours ago
+55
We’re looking for a Director of Customer Success to help lead, scale, and inspire a team of accomplished individuals committed to providing long-term value to small and medium business (SMB) accounts in North America. In this role, you’ll work with leaders to establish strategic plans and objectives to deliver against retention targets while delivering results within budget and on time. Procore’s Customer Success team is instrumental to long-term profitability and encompasses onboarding, training, and product adoption. 

Manager, Customer Success - Enterprise

Remote
2 days ago
+49
The ideal candidate will have a successful track record in full lifecycle success management, with an emphasis on driving engagement, adoption, and advocacy. You will be expected to perform live-call coaching, handle escalations, drive team member growth and development, champion the customer experience, deliver renewal forecasts, and more.

Enterprise Customer Success Leader

Greater LA Area
2 days ago
+28
Miro is looking to hire a strong Enterprise Customer Success Leader to oversee our growing Enterprise team on the West Coast. In this role you will build, coach, and manage a quickly scaling team of Enterprise Customer Success Managers.”As a” member of the Customer Success leadership team you will  work closely with a multitude of cross functional partners  to improve our processes and drive adoption and retention.

Strategic Customer Success Manager

Greater LA Area
5 days ago
+28
Miro is growing its Customer Success team and we are looking for customer-focused individuals to join us! A Customer Success Manager has many responsibilities from onboarding Enterprise clients and setting them up for success to deepening relationships with our existing customers and increasing the value they get from our services. Your role will impact our customers immensely because you will help them realize their visual collaboration objectives through the use of Miro's platform. You will understand our customer’s needs and proactively help identify ways in which they can interact with Miro to increase their productivity and results.

Enterprise Customer Success Manager

Greater LA Area
6 days ago
+28
Miro is growing its Customer Success team and we are looking for customer-focused individuals to join us! Our Enterprise Customer Success Manager has many responsibilities from on-boarding Enterprise clients and setting them up for success to deepening relationships with our existing customers and increasing the value they get from our services. Your role will impact our customers immensely because you will help them realize their visual collaboration objectives through the use of Miro's platform. You will understand our customer’s needs and proactively help identify ways in which they can interact with Miro to increase their productivity and results.

Customer Success Operations Analyst

Greater LA Area
6 days ago
+28
We are looking for a Customer Success Operations Analyst to support our rapidly scaling Customer Success and Renewals team. An ideal candidate will be a “jack of all trades” who can support a variety of strategic and operational projects and programs.

Analyst, Customer Success Operations

Greater LA Area
1 week ago
+49
Develop and implement Salesforce and Tableau reporting infrastructure to help support the business in driving efficiency and revenue growth. Monitor dashboards daily and communicate actionable insights to Operations and CS leaders to guide short- and long-term execution of targeted goals. Conduct routine data governance compliance and exception reporting to current systems and workflows alongside Systems and Operations team members. Work with cross-functional teams including Success Management, Technical Support, Implementation and Professional Services. Ensure that all information solicited in the sales funnel meets data governance requirements and conduct routine data governance compliance reports.

Customer Success Manager

Greater LA Area
1 week ago
+49
You will become an important member of the core team, influence the company's continued success, and help shape the future of the service industry.  You will actively manage and develop a portfolio of home and commercial service companies and play a key role in ensuring company revenue. 

Customer Success Manager of Compliance

Greater LA Area
2 days ago
+50
You will have full accountability primarily in managing a segment of accounts to further the adoption of AuditBoard Compliance. As you identify poor usage patterns or missed opportunities for greater adoption it will be up to you to proactively address and limit the risk of user dissatisfaction, poor adoption, and churn. The CSM will monitor their segment of clients through NPS and CSAT engagements, ongoing client outreach activities, and attending regular touchpoints with AB Product and Engineering, Sales, and Support teams.

Customer Success Manager of Analytics

Greater LA Area
1 week ago
+50
You will work cross functionally with different teams to complete your projects and better streamline operational rigor across the department to set up the Customer Success team at AuditBoard for success. You will optimize systems, analyze data for trends, use data as predictive models for expected outcomes, create advanced reporting and dashboards, and automate workflow processes. The Customer Success Manager of Analytics will have the opportunity to work with different teams that impact our clients at AuditBoard such as CSMs, Renewals, Onboarding, Support, Product and Account Management and the accountability to ensure data validity, trend spotting and strategic outcomes

Senior Customer Success Manager

Greater LA Area
2 days ago
Are you passionate about being at the forefront of the ever-evolving social advertising industry? Do you take pride in driving retention and growth among valued customers by understanding their business needs and helping them succeed? We’re looking for a dynamic Senior Customer Success Manager to join us, as part of our growing Enterprise Customer Success team, in our mission to help advertisers unlock greater performance and creativity in social

Technical Customer Success Manager

Santa Monica
3 days ago
+15
12Twenty is a rapidly growing Ed-Tech company. We are looking for a savvy and technical Customer Success Manager to help us optimize our customer experience - ultimately creating loyal, repeat customers, and company growth. If you are a self-motivated, team player with a great attitude, excellent communication skills, strong work ethic, and a passion for building relationships - we’d love to hear from you!

Director of Customer Success Salary ranges

The most common Director of Customer Success salary in Los Angeles is between $120k - $130k.

Average Director of Customer Success Salary by Company Size

People with the job title Director of Customer Success make the most at companies with 201-500 employees, earning $142,400 on average.

Director of Customer Success Salary by gender

The average Director of Customer Success salary for women is $127,522 and the average Director of Customer Success salary for men is $110,000.

Director of Customer Success Salary by Years of Experience

The average salary for a Director of Customer Success with 7+ years of experience is $129,000.

Average Operations salaries in Los Angeles

Job Title Average Salary Salary Range
Customer Support Rep $46,429
Min: $30K
Max: $111K
Operations Associate $59,021
Min: $38K
Max: $110K
Desktop Support $61,393
Min: $48K
Max: $95K
Technical Support $61,924
Min: $36K
Max: $100K
Sales Operations Analyst $64,073
Min: $25K
Max: $89K
Office Manager $65,500
Min: $45K
Max: $115K
Business Analyst $74,576
Min: $50K
Max: $150K
Customer Support Manager $75,863
Min: $44K
Max: $121K
Client Success Manager $76,040
Min: $40K
Max: $150K
Operations Manager $92,158
Min: $42K
Max: $205K
Business Intelligence Analyst $93,944
Min: $69K
Max: $150K
Marketing Operations Manager $98,515
Min: $52K
Max: $175K
Sales Operations Manager $110,426
Min: $80K
Max: $165K
Senior Business Analyst $111,204
Min: $78K
Max: $160K
Director of Customer Success $124,759
Min: $55K
Max: $200K
Director of Operations $148,484
Min: $83K
Max: $270K
Vice President of Care $186,000
Min: $179K
Max: $201K
COO (Chief Operating Officer) $194,167
Min: $100K
Max: $352K
Vice President of Operations $207,696
Min: $100K
Max: $500K

Skills that affect Director of Customer Success salaries in Los Angeles

1
Business Operations
1% have this skill
2
Team Training & Development
1% have this skill
3
Customer Support
1% have this skill
4
Operations Management
1% have this skill
5
Account Management Ops
1% have this skill
6
Client Services
1% have this skill

Recent Director of Customer Success salaries in Los Angeles

$150,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $150,000 with +$35,000 in additional cash compensation
7+ Years of Experience
Female
201-500 Employees
Los Angeles
$140,000
Yearly Salary
A Head of Customer Success reported a yearly salary of $140,000 with +$160,000 in additional cash compensation
5-7 Years of Experience
Female
51-200 Employees
Los Angeles
$150,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $150,000 with +$20,000 in additional cash compensation
5-7 Years of Experience
Female
201-500 Employees
Los Angeles
$180,000
Yearly Salary
A Head of Customer Success reported a yearly salary of $180,000
7+ Years of Experience
Female
51-200 Employees
Los Angeles
$115,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $115,000 with +$10,000 in additional cash compensation
5-7 Years of Experience
Female
201-500 Employees
Los Angeles
$135,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $135,000 with +$54,000 in additional cash compensation
7+ Years of Experience
Male
51-200 Employees
Los Angeles
$95,000
Yearly Salary
A Director of Client Services reported a yearly salary of $95,000 with +$3,000 in additional cash compensation
5-7 Years of Experience
Female
11-50 Employees
Los Angeles
1-5 Reports
$133,000
Yearly Salary
A Director of Client Services reported a yearly salary of $133,000
7+ Years of Experience
Female
51-200 Employees
Los Angeles
1-5 Reports
$100,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $100,000 with +$25,000 in additional cash compensation
7+ Years of Experience
Female
51-200 Employees
Los Angeles
1-5 Reports
$120,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $120,000 with +$11,000 in additional cash compensation
7+ Years of Experience
Female
51-200 Employees
Los Angeles
1-5 Reports
Salaries//Operations//Director of Customer Success