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Customer Support Rep salary in Los Angeles

Average Base Salary in Los Angeles

$45,834
$1,895
Additional Cash Compensation
$47,729
Total Compensation
Median: $46K
Min: $30K
Max: $111K

How Much Does a Customer Support Rep Make in Los Angeles?

The average salary for a Customer Support Rep in Los Angeles is $45,834. The average additional cash compensation for a Customer Support Rep in Los Angeles is $1,895. The average total compensation for a Customer Support Rep in Los Angeles is $47,729. Customer Support Rep salaries are based on responses gathered by Built In Los Angeles from anonymous Customer Support Rep employees in Los Angeles.

LA by the numbers

5,964
Total number of Tech companies in Los Angeles
156,803
Total number of tech users on Built In Los Angeles
ALL INFO IS 100% ANONYMOUS & PRIVATE

Customer Support Rep jobs in Los Angeles

Customer Support Representative

Santa Monica
1 day ago
Serve as the primary point of contact for the entire Medely customer base for assistance with scheduling, profiles, and outreach. Handle customer cases via email, phone, and live chat in compliance with SLA’s without sacrificing customer satisfaction. Effectively answer questions and requests ranging from jobs and applications to billing and general inquiries. Proactive outreach to Medely professionals to complete onboarding and establish a rapport. Verify and approve Medely professionals’ credentials, background checks, and drug screens. Address professional misconduct on the platform. Bridge communication between internal departments and the Medely customer base. Provide internal feedback and suggestions for process and product improvements.

Customer Service Representative

Greater LA Area
3 days ago
+15
We are a leading Consumer Products Company in the Media and Entertainment Sector. We produce, distribute and promote the most acclaimed and commercially successful entertainment product to delight and entertain fans around the world. The specific group is responsible for managing the end to end Supply Chain to set up, manufacture and distribute time-sensitive media product to a very demanding retail and consumer market. The Customer Service Representative (CSR) will primarily be responsible to support daily sales order processing, responding to general email inquiries from customers, and processing customer claims.

Fulfillment Support Specialist

Greater LA Area
3 days ago
+27
In this role you will: Document issues and communicate with sellers and buyers to reach an optimal resolution according to marketplace guidelines. Ensure orders in the fulfillment flow are solved and returned to the flow for same-day shipment. Develop an understanding of shoe conditions, specifically those that are considered "issues" by GOAT standards. Manage GOAT pick-up and GOAT drop-off timing, issues, and accuracy. Prepare orders for

VIP Support Specialist

Santa Monica
1 week ago
+15
The role will suit a candidate who has the interpersonal skills to complement their technical skills and is someone who can empathize with the client's perspective and simplify technical information. The suitable candidate will also have a sense of urgency and a strong desire to provide outstanding service.

Technical Support Specialist

Greater LA Area
4 months ago
+19
As a Technical Support Specialist, you will be working directly with our clients in a variety of industries such as financial services, government, and education. This is an excellent opportunity for intelligent, outgoing, and self-motivated candidates seeking rapid professional development in a growing software company! If you want to utilize effective communication skills by interacting with customers, tackle tough challenges through problem solving, and develop critical thinking skills that will last you a lifetime, join Laserfiche’s Consulting team!

Lead Production Support Engineer

Greater LA Area
1 month ago
The Lead Production Support Engineer will be responsible supervising a team of support engineers, ensuring best practice guidelines are maintained regarding communications and update with stakeholders.  The person in this role will ensure that incidents or requests are correctly assessed, triaged, delegated to the corrected support engineer, and resolved in a timely manner. The Lead Production Support Engineer will also produce and own all internal team governance and routine reporting.

Client Support Representative

Greater LA Area
4 days ago
+34
We're looking for a Client Support Representative to provide outstanding service to our clients by answering questions, handling complaints, and troubleshooting problems with our products and services. HOURS: Regular, 8-hr work day, with overtime potential. Must have the ability to work weekends and holidays as required. Hours can range from 7am-10:30pm.

Customer Support Manager

Santa Monica
1 week ago
+13
12Twenty is a startup based in Santa Monica that is rapidly growing, and we are looking for a driven, savvy, and friendly Support Manager to help our customers become successful with our suite of solutions.   Our ideal candidate enjoys aiding others to achieve success. You should be detail-oriented, analytical, proactive, and able to quickly ascertain what clients are looking for and how to best meet their needs. We're looking for someone who is

Customer Support Representative

Greater LA Area
2 weeks ago
+17
Our Customer Success team is on a mission to be industry leaders in providing an overall experience that delights our clients. From the moment our Implementations team gets our client onboarded on our platform, our Customer Success team takes the lead in engaging our customers to ensure positive outcomes using Emotive. Product adoption, adding additional seats and services to contracts, and ultimately renewals will fall under the purview of our Customer Success team.

Customer Support Representative

Santa Monica
2 weeks ago
+50
The Customer Support team serves as the initial point of contact for post-website launch requests. The support team handles requests, complaints and feedback via phone and email through Salesforce. As a CSR, you will handle incoming customer case and phone requests in compliance with the team’s Time-to-Respond and Time-to-Resolve Service Level Agreements (SLA’s) without sacrificing customer satisfaction. You will make changes to web design and/or content on customer websites, assist with online scheduling and practice portal issues, edit web profiles, manage billing questions, and answer general product questions.

Customer Support Specialist

Greater LA Area
1 week ago
+20
Helping customers with a wide variety of questions about their budget, spending, savings, and financial situation. Managing high-volume inbound support channels: you’re part of the first line of defense in making sure our customers receive the attention and care they need, in a timely manner. Help customers understand how to get the most out of Albert and troubleshoot any issues during the account setup process. Document topics in the Help Center and our internal support tools as they arise. Diagnose and escalate issues our users encounter using Albert’s bug reporting system. Identify trends in feature requests and reporting these to our product team . Build trust and rapport by keeping users in the loop and resolving issues quickly and thoroughly.

Customer Support Specialist - Bilingual (English & Spanish)

Greater LA Area
1 week ago
+35
CreatorIQ is looking for a Customer Support Specialist who will be responsible for supporting our clients and providing them with an incredible experience. What will set candidates apart are interpersonal skills and a strong affinity for people. You will join a dynamic and fast-paced environment and will work with our most strategic clients.

Customer Support Rep Salary ranges

The most common Customer Support Rep salary in Los Angeles is between $40k - $50k.

Average Customer Support Rep Salary by Company Size

People with the job title Customer Support Rep make the most at companies with 500+ employees, earning $48,700 on average.

Customer Support Rep Salary by gender

The average Customer Support Rep salary for women is $43,112 and the average Customer Support Rep salary for men is $46,796.

Customer Support Rep Salary by Years of Experience

The average salary for a Customer Support Rep with 7+ years of experience is $51,285. The average salary for <1 year of experience is $42,857.

Average Operations salaries in Los Angeles

Job Title Average Salary Salary Range
Customer Support Rep $45,834
Min: $30K
Max: $111K
Operations Associate $57,810
Min: $38K
Max: $110K
Desktop Support $57,888
Min: $48K
Max: $67K
Technical Support $58,444
Min: $36K
Max: $85K
Office Manager $62,443
Min: $44K
Max: $90K
Sales Operations Analyst $62,538
Min: $25K
Max: $87K
Client Success Manager $70,822
Min: $40K
Max: $150K
Business Analyst $74,724
Min: $50K
Max: $150K
Customer Support Manager $75,620
Min: $44K
Max: $121K
Operations Manager $86,100
Min: $42K
Max: $170K
Business Intelligence Analyst $86,750
Min: $69K
Max: $103K
Marketing Operations Manager $95,670
Min: $52K
Max: $175K
Sales Operations Manager $105,295
Min: $70K
Max: $165K
Senior Business Analyst $109,500
Min: $78K
Max: $144K
Director of Customer Success $119,167
Min: $55K
Max: $200K
Director of Operations $145,248
Min: $83K
Max: $270K
Vice President of Care $186,000
Min: $179K
Max: $201K
COO (Chief Operating Officer) $196,538
Min: $100K
Max: $352K
Vice President of Operations $203,900
Min: $100K
Max: $450K

Skills that affect Customer Support Rep salaries in Los Angeles

1
Customer Support
7% have this skill
2
Team Training & Development
5% have this skill
3
Office Management
4% have this skill
4
Operations Management
3% have this skill
5
Account Management Ops
3% have this skill
6
Sales Operations
3% have this skill

Recent Customer Support Rep salaries in Los Angeles

$40,000
Yearly Salary
A Customer care specialist reported a yearly salary of $40,000
< 1 Year of Experience
Male
201-500 Employees
Los Angeles
$55,000
Yearly Salary
A Customer Experience Specialist reported a yearly salary of $55,000 with +$8,250 in additional cash compensation
1-3 Years of Experience
Female
500+ Employees
Los Angeles
$44,990
Yearly Salary
A Customer Support Advocate reported a yearly salary of $44,990
1-3 Years of Experience
Female
500+ Employees
Los Angeles
$44,990
Yearly Salary
A Customer Support Advocate reported a yearly salary of $44,990 with +$1,400 in additional cash compensation
1-3 Years of Experience
Female
500+ Employees
Los Angeles
$55,000
Yearly Salary
A Product Specialist reported a yearly salary of $55,000 with +$2,000 in additional cash compensation
< 1 Year of Experience
Female
51-200 Employees
Los Angeles
$45,000
Yearly Salary
A Customer Success Associate reported a yearly salary of $45,000 with +$2,000 in additional cash compensation
< 1 Year of Experience
Male
51-200 Employees
Los Angeles
$45,000
Yearly Salary
A Customer Support Representative reported a yearly salary of $45,000
1-3 Years of Experience
Female
201-500 Employees
Los Angeles
$38,000
Yearly Salary
A Customer Support Representative reported a yearly salary of $38,000
< 1 Year of Experience
Female
201-500 Employees
Los Angeles
$55,000
Yearly Salary
A Customer Support Rep reported a yearly salary of $55,000
1-3 Years of Experience
Female
51-200 Employees
Los Angeles
$55,000
Yearly Salary
A Customer Support Rep reported a yearly salary of $55,000
3-5 Years of Experience
Female
500+ Employees
Los Angeles
Salaries//Operations//Customer Support Rep