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Customer Support Manager salary in Los Angeles

Average Base Salary in Los Angeles

$75,620
$7,600
Additional Cash Compensation
$83,220
Total Compensation
Median: $76K
Min: $44K
Max: $121K

How Much Does a Customer Support Manager Make in Los Angeles?

The average salary for a Customer Support Manager in Los Angeles is $75,620. The average additional cash compensation for a Customer Support Manager in Los Angeles is $7,600. The average total compensation for a Customer Support Manager in Los Angeles is $83,220. Customer Support Manager salaries are based on responses gathered by Built In Los Angeles from anonymous Customer Support Manager employees in Los Angeles.

LA by the numbers

5,964
Total number of Tech companies in Los Angeles
156,677
Total number of tech users on Built In Los Angeles
ALL INFO IS 100% ANONYMOUS & PRIVATE

Customer Support Manager jobs in Los Angeles

Customer Support Representative

Santa Monica
1 week ago
Serve as the primary point of contact for the entire Medely customer base for assistance with scheduling, profiles, and outreach. Handle customer cases via email, phone, and live chat in compliance with SLA’s without sacrificing customer satisfaction. Effectively answer questions and requests ranging from jobs and applications to billing and general inquiries. Proactive outreach to Medely professionals to complete onboarding and establish a rapport. Verify and approve Medely professionals’ credentials, background checks, and drug screens. Address professional misconduct on the platform. Bridge communication between internal departments and the Medely customer base. Provide internal feedback and suggestions for process and product improvements.

Customer Support Manager

Santa Monica
6 days ago
+13
12Twenty is a startup based in Santa Monica that is rapidly growing, and we are looking for a driven, savvy, and friendly Support Manager to help our customers become successful with our suite of solutions.   Our ideal candidate enjoys aiding others to achieve success. You should be detail-oriented, analytical, proactive, and able to quickly ascertain what clients are looking for and how to best meet their needs. We're looking for someone who is

Customer Support Engineer

Greater LA Area
2 weeks ago
+27
Our team is looking for a Senior Technical Support Engineer who is patient, empathetic, and highly communicative. We are looking for the best and brightest problem-solvers that have a positive attitude and can anticipate the needs of our growing user base. This role is a hybrid of support specialist and technical resource and will act as the technical liaison between Product/Engineering and Customer Success. If you’re someone who can be comfortable in high-pressure situations, exude excellent communication and have the ability to resolve technical conflicts, we'd love to hear from you. 

Senior Manager, Customer Support

Greater LA Area
5 days ago
+35
CreatorIQ is looking for a Senior Manager of Customer Support who will be responsible for overseeing the daily operations of the CreatorIQ Support team with a focus on providing a positive experience for clients. This person will help ensure that Support tickets are responded to in a timely and professional manner. He/She will also provide leadership for the CreatorIQ Support team based in Los Angeles.

Customer Support Analyst

Greater LA Area
5 days ago
+30
Work with our customers and product managers to sleuth solutions to incoming issues. Partner in customer success with expert product training and customer onboarding sessions. Work within a team environment to generate creative solutions. Identify common issues, escalating them to product managers. Expertly communicate and document solutions.

Customer Support Genius

Greater LA Area
6 days ago
+20
Helping customers with a wide variety of questions about their budget, spending, savings, and financial situation. Managing high-volume inbound support channels: you’re part of the first line of defense in making sure our customers receive the attention and care they need, in a timely manner. Help customers understand how to get the most out of Albert and troubleshoot any issues during the account setup process. Document topics in the Help Center and our internal support tools as they arise. Diagnose and escalate issues our users encounter using Albert’s bug reporting system. Identify trends in feature requests and reporting these to our product team . Build trust and rapport by keeping users in the loop and resolving issues quickly and thoroughly.

Customer Support Associate

Greater LA Area
1 week ago
+20
Who we are Albert is a new type of financial service that uses powerful technology to automate your finances, with a team of human experts to guide you. Albert saves and invests automatically for you, helps you avoid overdrafts, finds savings you’re missing, identifies bills you’re overpaying, and much more. Text Albert a financial question, and we’ll not only offer guidance; we’ll help you make it happen.   We’re an LA-based startup with a

Director, Customer Support

Greater LA Area
2 weeks ago
+30
As the Director of Customer Support, you will be responsible for the strategic leadership and tactical execution of our customer support organization. You’ll lead and scale a team of technical support professionals to achieve business objectives and exceed customer expectations. This position will report to the VP, Customer Success.

Customer Support Representative

Greater LA Area
2 weeks ago
+17
Our Customer Success team is on a mission to be industry leaders in providing an overall experience that delights our clients. From the moment our Implementations team gets our client onboarded on our platform, our Customer Success team takes the lead in engaging our customers to ensure positive outcomes using Emotive. Product adoption, adding additional seats and services to contracts, and ultimately renewals will fall under the purview of our Customer Success team.

Customer Support Representative

Santa Monica
2 weeks ago
+50
The Customer Support team serves as the initial point of contact for post-website launch requests. The support team handles requests, complaints and feedback via phone and email through Salesforce. As a CSR, you will handle incoming customer case and phone requests in compliance with the team’s Time-to-Respond and Time-to-Resolve Service Level Agreements (SLA’s) without sacrificing customer satisfaction. You will make changes to web design and/or content on customer websites, assist with online scheduling and practice portal issues, edit web profiles, manage billing questions, and answer general product questions.

Customer Support Specialist - Bilingual (English & Spanish)

Greater LA Area
5 days ago
+35
CreatorIQ is looking for a Customer Support Specialist who will be responsible for supporting our clients and providing them with an incredible experience. What will set candidates apart are interpersonal skills and a strong affinity for people. You will join a dynamic and fast-paced environment and will work with our most strategic clients.

Badass Customer Support Specialist

Marina Del Rey & Playa Vista
6 days ago
+16
Cleverly is in hyper-growth mode with 750+ clients and adding 200+ new clients a month. We are looking for an Customer Support Specialist to help us and our clients continue to scale.   The Company (team of motivated hustlers striving for inner peace and happiness) Cleverly is a B2B marketing tech company that helps innovative small-medium businesses drive sales leads and close more deals using LinkedIn outreach.    The Role (full-time

Customer Support Manager Salary ranges

The most common Customer Support Manager salary in Los Angeles is between $70k - $80k.

Average Customer Support Manager Salary by Company Size

People with the job title Customer Support Manager make the most at companies with 11-50 employees, earning $80,567 on average.

Customer Support Manager Salary by gender

The average Customer Support Manager salary for women is $77,040 and the average Customer Support Manager salary for men is $76,481.

Customer Support Manager Salary by Years of Experience

The average salary for a Customer Support Manager with 7+ years of experience is $65,000.

Average Operations salaries in Los Angeles

Job Title Average Salary Salary Range
Customer Support Rep $45,834
Min: $30K
Max: $111K
Operations Associate $57,810
Min: $38K
Max: $110K
Desktop Support $57,888
Min: $48K
Max: $67K
Technical Support $58,444
Min: $36K
Max: $85K
Office Manager $62,443
Min: $44K
Max: $90K
Sales Operations Analyst $62,538
Min: $25K
Max: $87K
Client Success Manager $70,822
Min: $40K
Max: $150K
Business Analyst $74,724
Min: $50K
Max: $150K
Customer Support Manager $75,620
Min: $44K
Max: $121K
Operations Manager $85,428
Min: $42K
Max: $170K
Business Intelligence Analyst $86,750
Min: $69K
Max: $103K
Marketing Operations Manager $95,670
Min: $52K
Max: $175K
Sales Operations Manager $105,295
Min: $70K
Max: $165K
Senior Business Analyst $109,500
Min: $78K
Max: $144K
Director of Customer Success $119,167
Min: $55K
Max: $200K
Director of Operations $145,248
Min: $83K
Max: $270K
Vice President of Care $186,000
Min: $179K
Max: $201K
COO (Chief Operating Officer) $196,538
Min: $100K
Max: $352K
Vice President of Operations $203,900
Min: $100K
Max: $450K

Skills that affect Customer Support Manager salaries in Los Angeles

1
Customer Support
6% have this skill
2
Operations Management
5% have this skill
3
Team Training & Development
4% have this skill
4
Business Operations
4% have this skill
5
Account Management Ops
3% have this skill
6
IT Support
2% have this skill

Recent Customer Support Manager salaries in Los Angeles

$70,000
Yearly Salary
A Customer Service Supervisor reported a yearly salary of $70,000
7+ Years of Experience
Female
201-500 Employees
Los Angeles
5-10 Reports
$75,000
Yearly Salary
A Product Specialist Lead reported a yearly salary of $75,000 with +$4,000 in additional cash compensation
1-3 Years of Experience
Female
51-200 Employees
Los Angeles
$110,000
Yearly Salary
A Head of Customer Support reported a yearly salary of $110,000
1-3 Years of Experience
Prefer not to say
11-50 Employees
Los Angeles
$100,000
Yearly Salary
A Customer Support Manager reported a yearly salary of $100,000
3-5 Years of Experience
Female
11-50 Employees
Los Angeles
$100,000
Yearly Salary
A Customer Success Manager reported a yearly salary of $100,000 with +$35,000 in additional cash compensation
5-7 Years of Experience
Female
51-200 Employees
Los Angeles
$90,000
Yearly Salary
A Customer Experience Manager reported a yearly salary of $90,000
5-7 Years of Experience
Male
11-50 Employees
Los Angeles
$62,000
Yearly Salary
A Contracts Specialist reported a yearly salary of $62,000
1-3 Years of Experience
Female
500+ Employees
Los Angeles
$44,000
Yearly Salary
A Sr. Customer Care Rep. reported a yearly salary of $44,000 with +$6,000 in additional cash compensation
1-3 Years of Experience
Male
51-200 Employees
Los Angeles
1-5 Reports
$65,000
Yearly Salary
A Customer Support Supervisor reported a yearly salary of $65,000 with +$12,000 in additional cash compensation
1-3 Years of Experience
Male
500+ Employees
Los Angeles
>10 Reports
$60,000
Yearly Salary
A Customer Support Manager reported a yearly salary of $60,000 with +$5,000 in additional cash compensation
7+ Years of Experience
Female
201-500 Employees
Los Angeles
1-5 Reports
Salaries//Operations//Customer Support Manager