Top Remote Fintech Customer Success & Experience Jobs in Los Angeles, CA

Lead strategic partnerships with US banks, owning relationship strategy and commercial outcomes. Structure institutional partnerships and navigate regulatory frameworks for digital assets and payment solutions.

The Sr. Customer Value Manager leads customer engagement, develops mutual success plans, and ensures customer value through strong relationships and strategic guidance across various industries.

The Customer Success Associate manages client relationships, oversees customer support, builds operational processes, and collaborates with the Founding Team to enhance service delivery and customer satisfaction.

The Manager of SMB Account Strategy leads a team of Customer Success Managers to enhance customer engagement, retention, and operational excellence, focusing on coaching, performance tracking, and cross-functional collaboration.

The Agricultural Mortgage Originator/Relationship Manager will originate and service loans, manage portfolios, and maintain client relationships in California's agricultural sector.

The Client Services Specialist will support customer service operations by handling inquiries, managing support requests, and improving customer experiences while working closely with financial advisors.

The Implementation Consultant will guide customers through onboarding and implementation on the Order.co platform, ensuring timely and value-driven launches while serving as a project manager and subject-matter expert.

Support travelers' needs by providing exceptional travel assistance, managing bookings, and ensuring customer satisfaction through effective communication.

The Claims Adjuster manages workers' compensation claims, ensuring compliance and quality service while advocating for customers and mitigating risks.

The role involves managing a team of Strategic Account Managers, ensuring customer retention and growth while leading high-performing teams focused on services merchants. Responsibilities include coaching, performance management, and cross-functional collaboration.