Top Operations & Support Jobs in Los Angeles, CA

Reviews publicly distributed Snapchat content for compliance with recommendation guidelines, community standards, and product policies. Conducts quality audits, analyzes data and trends, supports policy and tooling improvements, manages moderation initiatives, partners with vendors, and advises internal teams on culturally and regionally nuanced content risks.

Lead security efforts for client family members and executives, conduct risk assessments, and manage security measures for events and travel. Role requires extensive law enforcement experience and adaptability to non-traditional hours.

Lead proactive investigations into Community Guidelines and Terms of Service violations, analyze trends using large datasets, propose detection or policy responses, launch and own workflows, coordinate with product/engineering and law enforcement, improve tooling and processes, and train other Trust & Safety team members. Must handle sensitive/disturbing content and support weekend/standing schedules.

As a Lead in Proactive Trust & Safety Operations, you'll investigate guideline violations, analyze trends, and improve processes while collaborating with cross-functional teams to enhance safety on Snapchat.

Lead partnership operations for Snap Music: manage music rights, content ingestion (DDEX), metadata and CMS architecture, ensure licensing compliance, oversee third-party providers, drive automation and efficiency, resolve complex partner issues, and collaborate cross-functionally with Product, Engineering, Finance, and Legal.