Workday Technical Functional Expert - Payroll

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary
CVS Health is looking for a Workday Technical-Functional Expert (with Core HCM, Compensation, Payroll and Absence expertise) to join our Human Resources Technology team. We’re seeking an experienced and motivated individual who is ready to take on the challenge of supporting HR and Payroll business operations by providing optimal and scalable technological solutions. This person will be an integral part of a team responsible for Workday Payroll and Absence Management modules for domestic (USA) and international employees meeting the needs of CVS Health’s Total rewards, Legal and Human Resources business partners and stakeholders.

The ideal candidate will possess a combination of functional and technical expertise, as well as a demonstrated ability to work collaboratively with both technical and non-technical partners. You will provide integral support to the Human Resources and Payroll organizations for their technology needs collaborating with HR Business Partners, COEs and HR Shared Services across all business segments. You will establish cross-functional relationships throughout HR Technology and Human Resources to ensure solutions and initiatives are effectively designed and implemented. Work with dedication and motivation to support the goal of paying all the employees accurately on time, every time.

This role may work onsite 2 days a week in one of CVS Health's core hubs in: Farmers Branch, TX; Scottsdale, AZ; Hartford, CT or Woonsocket, RI. Full-time Remote candidates will also be considered.

Primary Responsibilities include:

• Partner with business and technical teams to support and enhance Workday HCM, Absence, Compensation, and Payroll in alignment with the global roadmap.
• Gather and translate business requirements into scalable Workday solutions, including process optimization, fit-gap analysis, configuration, testing, and deployment.
• Manage enhancements, projects, and defects, ensuring timely, high-quality delivery that meets business objectives.
• Collaborate with cross-functional stakeholders and leadership to drive alignment, manage escalations, and communicate progress and risks.
• Support Workday releases, including impact assessment, regression testing, and coordination with stakeholders on changes and opportunities.
• Maintain project plans, documentation, and deliverables, ensuring adherence to SLAs and operational priorities (KTLO).
• Lead or support user acceptance testing and develop training materials, job aids, and change management resources.
• Leverage data, reporting, and insights to inform decisions and improve Workday strategy and performance.
• Stay current on Workday capabilities and industry best practices to drive continuous improvement and innovation.

Required Qualifications

• 5+ years' experience in a Workday Payroll Technical-functional lead role.
• 5+ years' experience configuring and debugging Business Processes and building solutions in Workday.
• 3+ years' experience configuring Workday Payroll, Absence, Core HCM and Core Compensation product areas.
• 5+ years' experience working on calculated fields, complex reports and various configurations in Workday.
• 5+ years' experience working with business to gather requirements, perform fit gap analysis, design solutions, create functional designs, configuring Workday application, performing user acceptance testing, and maintaining the health of the product.
• 5+ years' experience generating reports for analysis, data auditing and supporting requests from various business teams.
• 3+ years' experience working with the HR technology landscape, including cloud computing and mobile technologies.
• 2+ years' experience collaborating with SaaS vendors to deliver business needs.
• 1+ years' experience mentoring and training junior members in the team.

Preferred Qualifications

• Experience supporting HR and Payroll systems for large organizations with non-exempt employees.
• Project Management experience.
• Experience working in Agile Methodology.
• Experience with change management and communications.
• Strong organizational, analytical, time management, and problem-solving skills.
• A strong customer service orientation.
• Excellent written and verbal communication skills.
• A strong work ethic, self-starter, and able to be highly productive in a dynamic, collaborative environment.
• Experience with Project Management, Change Management and Communications.

Education

• Bachelor’s Degree or Equivalent Experience required.

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

Additional details about available benefits are provided during the application process and on Benefits Moments.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.