West Coast Regional Director of Operations

Location: Long Beach, CA

Reports to: VP of Operations / COO

Compensation: $140,000 – $150,000 yearly base + performance bonus

The West Coast Regional Director of Operations is responsible for leading Cargomatic’s port and drayage operations across the Western United States, with primary accountability for the Long Beach/Los Angeles market. This role owns regional operational performance, P&L outcomes, service reliability, and execution across multiple terminals and customers in a complex, high-volume port environment.

This position requires a hands-on operations leader with deep experience in drayage and intermodal logistics, capable of managing multi-site teams, carrier networks, and external stakeholders while driving financial discipline and operational consistency.

Core Responsibilities

• Own end-to-end operational performance for the West Coast region, including service levels, cost control, and margin performance
• Lead and develop terminal managers, supervisors, dispatch, and operations teams across multiple locations
• Maintain full responsibility for regional P&L, budgeting, forecasting, and operational planning
• Oversee port and drayage operations, including carrier capacity, turn times, dwell, utilization, and empty miles
• Build and manage a high-performing carrier and vendor network, including rate negotiations and performance management
• Serve as senior escalation point for customer, carrier, and operational issues
• Partner with Sales, Finance, Product, and Engineering to align commercial strategy, operational execution, and technology enablement

Labor, Compliance, and Continuous Improvement

• Lead labor strategy in unionized and labor-sensitive environments and partner with HR and Legal on employee relations
• Ensure compliance with DOT, FMCSA, CARB, safety, and environmental regulations
• Drive continuous improvement initiatives focused on efficiency, scalability, and service quality
• Leverage operational data and TMS tools to improve visibility, decision-making, and execution

Success Measures

• Regional EBITDA and margin performance
• On-time pickup and delivery performance
• Cost per move and operational efficiency metrics
• Carrier performance, utilization, and retention
• Safety, compliance, and employee engagement outcomes
• Customer satisfaction and account retention

Qualifications

• 10+ years of operations leadership experience in logistics, trucking, drayage, or intermodal transportation
• Proven success managing multi-site operations and regional P&L
• Strong understanding of West Coast port operations; LA/Long Beach preferred
• Experience leading large, distributed teams and operating in fast-paced environments
• Strong financial acumen and comfort making data-driven decisions

Benefits

• Medical, dental, and vision coverage
• 401(k) plan
• Flex PTO
• Other standard company benefits